Illawarra and South Coast Tenants Service (ISCTAAS)

 

CONTACT

Phone

(02) 4274 3475

1800 807 225

Hours:

Mon:

9am - 1pm

Tue:

1pm - 5pm

Wed:

1pm - 5pm

Thu:

Unavailable

Fri:

9am - 1pm

Contact online

 

ABOUT

Illawarra and South Coast Tenants Service (ISCTAAS) provides free information, advice and advocacy. This includes help with applications and hearings in the NSW Civil and Administrative Tribunal. ISCTAAS helps Housing NSW tenants, community housing tenants, Aboriginal housing tenants, permanent residents of caravan parks and manufactured home estates, boarders and lodgers, and private tenants.

Our services are available to renters the Wollongong, Shellharbour, Kiama, Wingecarribee, Shoalhaven, Eurobodalla, and Bega Valley areas.

ISCTAAS is a program of Illawarra Community Legal Centre.

NEWS

05/12/2022

Standing Strong – Tenant Advocates Conference

In November 2022 almost 100 Tenant Advocates and guests gathered on Yuin Country for our Annual Conference. The theme of the conference this year was "Standing Strong" – in reference to the work Tenant Advocates do supporting tenants, especially through tough times like the last few years. 
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09/11/2021

Forging Ahead – Tenant Advocates Conference

In October 2021, around 100 Tenant Advocates from across NSW came together online for our annual Tenants Advice and Advocacy Services Conference, under the theme 'Forging Ahead'. It was a great opportunity for Tenant Advocates to hear from each other about the issues faced by different renters, and to learn, discuss and innovate in our practice. A main focus of the Conference this year was the huge challenges faced by renters due to COVID and the ongoing housing crisis, as well as how we can forge ahead and continue to improve.
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12/11/2020

Staying Connected – Tenant Advocates Conference

Last week, over 100 Tenant Advocates participated in our first online Tenants Advice and Advocacy Services Conference. We explored a range of topics, including changes to tenancy laws, policy reform, and advocate work practice. We looked in detail at the effects COVID-19 has had on tenants lives, the Tribunal’s practices, tenancy law, and mental health. 
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25/03/2021

COVID Eviction Moratorium ends; Transition Period begins

The COVID eviction Moratorium Period which began in April 2020 is coming to an end on 26 March. However a six-month Transition Period will follow, during which there will be limited protections…
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22/03/2021

The long road

Rivergum Holiday Park at Corowa is a small community with about 45 residents including Bob Myles who was one of the first home owners to take an electricity dispute to the Tribunal under the…
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22/03/2021

Kincumber Nautical Village Appeal update

On 13 November 2020, Liesl Tesch, MP and Member for Gosford made a Private Members Statement in the NSW Parliament regarding Kincumber Nautical Village (KNV). Ms Tesch had become aware of the…
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11/03/2021

Submission: Land Lease Communities Act Review

The Tenants’ Union welcomes the opportunity to provide comment on the Discussion Paper on the Statutory Review of the Residential Land Lease Communities Act (2013).
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05/03/2021

40 organisations publish open letter calling for stronger protections during COVID transition

40 community organisations sign on today to Open Letter calling for stronger protections and additional financial support for COVID impacted renters through transition 
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25/02/2021

Open Justice and the Tribunal (NCAT)

The Tenants' Union NSW recently provided a short submission to the NSW Law Reform Commission's Open Justice Review currently underway. We focused on two key issues. First, the…
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22/02/2021

Responses to Homelessness, January 2021

Check out our submission to the NSW Audit Office's Audit of the NSW Government's responses to homelessness. Everyone deserves a safe, secure, affordable home, and the NSW Government is…
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06/01/2021

New housing news service launched

Read all about it! Check out our Housing News Digest … starting 4 January 2021, the Housing News Digest has an exciting new look and you can subscribe now! 
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17/12/2020

Practical advocacy for social housing tenants

Marrickville Legal Centre is home to two tenancy services – the Inner West Tenants’ Advice and Advocacy Service (IWTAAS) and Northern Sydney Area Tenants Service (NSATS). The services provide…
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01/12/2020

No country for young renters?

Young renters do it tough. Expensive rents, share houses, problems with flatmates, the risk of eviction, dodgy landlords, worry about bonds and outstanding repairs are just the tip of the…
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30/11/2020

Using artificial intelligence to improve access to justice

Marrickville Legal Centre has launched a new virtual legal assistant named ‘NALA’ to help people with basic legal queries online.
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25/11/2020

Tenants' Union Annual Report 2019-2020

The past year has been an extraordinary one for the Tenants’ Union, by any measure. Unprecedented bushfires and then flooding across NSW drove many displaced tenants to tenancy services for…
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