We provide free information, advice and advocacy to renters. This includes help with applications and hearings in the NSW Civil and Administrative Tribunal. ISCTAAS helps Homes NSW tenants, community housing tenants, Aboriginal housing tenants, permanent residents of caravan parks and manufactured home estates, boarders and lodgers, and private tenants.
Our services are available to renters the Wollongong, Shellharbour, Kiama, Wingecarribee, Shoalhaven, Eurobodalla, and Bega Valley areas.
We have been hearing from residents about cost-of-living pressures related to living in land lease communities. The issues include excessive site fee increases but lately advice is more often…
The operator of a land lease community has a responsibility to have emergency evacuation procedures in place. With this responsibility there is also a requirement to reasonably ensure residents…
Under the Residential Land Lease Communities Act and other related legislation, a land lease community operator has wide ranging responsibilities to ensure communities remain safe, and function…
A decision was handed down and published on 30 June 2025 by the NSW Land and Environment Court after the operator of Hacienda Caravan Park Pty Ltd appealed an order issued by Tweed Shire Council.
We were recently informed that a home owner received a bizarre letter of demand from their operator for the cost to remove some dog hair that had strayed over their site boundary.
The NSW Law Reform Commission is currently undertaking a review of the Anti-Discrimination Act 1967 NSW. The Tenants' Union participated in a stakeholder consultation meeting and submitted…
The Mental Health Commission of NSW is leading the development of the Strategy for Mental Health and Wellbeing in NSW. The Tenants' Union contributed to the consultation on this strategy…
The Tenants Union Residential Land Lease Communities team and the Residential Land Lease Communities Forum members are deeply saddened to learn of the recent death of Rod Nicoll.
The Residential Tenancies Amendment (Protection of Personal Information) Bill 2025 was introduced into NSW Parliament in June 2025. The Bill introduces a range of important reforms in relation…
The Tenants’ Union of NSW welcomes the opportunity to contribute to the Economic Reform Roundtable and strongly encourages the government to consider housing system reform, particularly in…
