Request for confirmation of listing on tenancy database

Note: tenancy law changed on 23rd March 2020. All our factsheets are up to date, but sample letters are still under review.

You can use this sample letter when you are applying for a new tenancy and are told by an agent or landlord that they have found you are on a tenancy database. They are obliged to provide you with certain information.

Cut and paste the template letter below or download a copy from the link above. Remember to substitute your details for the details contained in [square brackets].

 [Your name and address]


[Landlord’s or agent’s name and address]

Dear …

Re: Listing on database

On [date] I applied for a tenancy at [address] and was rejected.

I suspect that I was rejected due to being listed on a tenant database. If this is true, then your agency is required under section 211 of the Residential Tenancies Act 2010 to write to me within 7 days and provide the following details:

-    confirmation that I am listed

-    the details of the landlord/agent who listed me

-    how to contact the database operator to find out what information it holds about me

-    how and in what circumstances I can have the information removed or amended.

Please provide this information to me as soon as possible.

Yours sincerely

[T Tenant]