Invalid water usage charge - meter

Note: tenancy law changed on 23rd March 2020. All our factsheets are up to date, but sample letters are still under review.

You can use this sample letter when you are being asked to pay water charges in your rented property but you are aware that there is not a seperate meter for your property. 

Cut and paste the template letter below or download a copy from the link above. Remember to substitute your details for the details contained in [square brackets].

[Your name and address]


[Landlord’s or agent’s name and address]

Dear …

Re: Water usage charge at [your address]

I have received your letter dated [date]. You state that under the user-pays billing system each tenant must pay a part of the water account. I do not have to pay any part of the water usage charge because the premises at the above address is not separately metered for water.

I refer you to section 39 of the Residential Tenancies Act 2010, which forms clause 9.6 of the standard form of the residential tenancy agreement and states:

“9. The landlord agrees to pay: …

9.6 all charges in connection with a water supply service to residential premises that are not separately metered”.

I trust that this letter clarifies the matter.

Yours sincerely

[T Tenant]