Central Coast Tenants Advice and Advocacy Service (CCTAAS)

 

CONTACT

Phone

(02) 4353 5515

Hours:

Mon:

11am - 3pm

Tue:

11am - 3pm

Wed:

11am - 3pm

Thu:

11am - 3pm

Fri:

Unavailable

 

ABOUT

Central Coast Tenants Advice and Advocacy Service (CCTAAS) is a free service for Central Coast tenants. We have operated for over 15 years, providing telephone and face-to-face advice, advocacy, and community legal education. We are funded through grants allocated to the Tenants Advice and Advocacy Program, overseen by NSW Fair Trading. Funds are raised from interest received on tenants rental bonds lodged with the Rental Bond Board.

Our services are available to renters in the Central Coast Local Government Area. We also assist tenants in the Lake Macquarie Local Government Area where the postcode is the same as Wyong. The region extends from Gwandalan in the north, down the coast to the Hawkesbury River and its islands in the south, and west to Bucketty and beyond Mangrove Creek. Please note that we do not assist landlords.

CCTAAS is a self incorporated not for profit entity managed by a volunteer Management Committee.

NEWS

Rights on Paper, Eviction in Practice

Vulnerable tenants are often expected to navigate housing problems at the very moment they are least able. At NCAT, vulnerable tenants may present with serious issues such as threatened eviction, rent arrears, access issues, hoarding, unauthorised occupants, failure to attend a hearing, and more. However, in practice, these issues are usually linked to a wide range of other factors, including disability, mental illness, trauma, hospitalisation, cognitive impairment, family violence, lack of support, sudden loss of capacity, and others.
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Tenancy law has changed in NSW

After many years of campaigning, NSW renters won some significant improvements to tenancy law over 2024-2026. Find out more...
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Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
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Land lease communities: Update to the standards for solar installations

In a significant change around solar installations, there is now an increase in capacity for inverter energy systems to 200kVA before the Operator or Owner of a community is required to install…
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Land lease community residents, have your say!

Researchers at UNSW and Swinburne Uni are seeking input from land lease community residents. The Attorney-General is also consulting on the National Plan to End the Abuse and Mistreatment of…
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Amendments to Residential Land Lease Communities Act

The laws governing residential land lease communities changed in 2024, and further changes are expected in 2025.
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Land lease community resident presented with Community Service Award

Land lease community resident Bob Morris was presented with a community service award for his work as an advocate lobbying for legal protections for vulnerable members of the community, most…
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Submission: NSW Homelessness Strategy 2025-2035

The NSW housing system, and in particular the private rental market, has failed to ensure everyone has access to safe, secure, affordable housing. This failure increases both the risk of…
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Submission: Homes for NSW Discussion Paper

We hope to see the Homes for NSW plan set out a shared vision, one that imagines and clearly sets a path towards better outcomes for people seeking social housing and homelessness assistance in…
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Briefing: Tenants Advice and Advocacy Program Funding

A briefing paper examining the funding needs of the Tenants Advice and Advocacy Program in relation to meeting increased community needs.
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Submission: Review of NCAT's role in Tenancy Disputes

The structure of tenancy regulation in NSW is predominantly one of regulated contracts, with the Tribunal the site for resolution of contractual disputes. Necessarily then, the Tribunal needs to…
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Have your say on future of Homes NSW

Have your say about the future of public and community housing in NSW!
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Tenants' Union Pre-Budget Submission 2025-26

The Tenants' Union Pre-Budget Submission for the 2025-2026 budget addresses proposals across the portfolios of Fair Trading and Better Regulation, the Attorney-General, and Housing and…
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Annual Report 2023-2024

Housing continues to dominate political debate at all levels of government. We're proud of the work we've done, but also look towards the work still to be completed. Check out our 2023…
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NCAT Experience Survey

This survey is for renters who have been involved in a case at the NSW Civil and Administrative Tribunal. Your responses will help to inform the Tenants' Union's feedback to the…
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