Northern Rivers Tenants Advice and Advocacy Service (NORTAAS)

 

CONTACT

Phone

(02) 6621 1022

1800 649 135

Hours:

Mon:

12pm-4pm

Tue:

9am-1pm

Wed:

9am-1pm

Thu:

Unavailable

Fri:

9am-1pm

 

ABOUT

The Northern Rivers Tenants Advice and Advocacy Service (NORTAAS) provides free advice and referral for all tenants and residential parks residents in the NSW Northern Rivers.

Our services are available to renters from Tweed Heads to Grafton and west to Drake.

NORTAAS is a program of Northern Rivers Community Legal Centre.

You can request advice using our online intake form

See also the helpful information in the Disaster Damage Factsheet

NEWS

Wed, 06/12/2023 - 13:22

Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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Mon, 05/12/2022 - 12:59

Standing Strong – Tenant Advocates Conference

In November 2022 almost 100 Tenant Advocates and guests gathered on Yuin Country for our Annual Conference. The theme of the conference this year was "Standing Strong" – in reference to the work Tenant Advocates do supporting tenants, especially through tough times like the last few years. 
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Fri, 25/11/2022 - 12:01

Research: Northern Rivers floods expose flaws in NSW housing system

As flooding impacts more NSW communities, new research from UNSW City Futures Research Centre, jointly commissioned by the Tenants' Union of NSW along with Mission Australia, St Vincent de Paul Society NSW, Social Futures, The Salvation Army Australia, Australian Red Cross shows action needs to be taken to safeguard regional Australians against homelessness and displacement as severe weather events become more common.
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04/03/2020

Tales from the riverside

It was difficult to know where to start this article – it could have so many themes but essentially it is about one man who just wants to live quietly in the land lease community he chose as his…
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13/02/2020

Thank you Julie Foreman!

Julie Foreman is moving on from her role as Tenants' Union Executive Officer, and the Tenants' Union Board and staff would like to thank her for her fantastic contribution. It has been…
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12/02/2020

Advocating for independent living

Recently, the Northern Rivers Tenants' Advice and Advocacy Service was able to assist a tenant to maintain her independent living. The tenant lives in social housing, in a modest three…
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11/02/2020

Ensure all rental homes are safe and healthy

We, a broad collection of community, business, research and environment groups, have come together to call for the NSW Government to set strong minimum standards for rental homes. All rental…
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10/02/2020

Advice and advocacy for renters in every community

Tenant Advocates are hard at work all across NSW – making sure tenants know their rights, so we can keep on building good homes and communities. Here are some of the recent examples of the work…
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07/02/2020

Important info for bushfire affected tenants

We at the Tenants' Union are shocked and saddened by the unprecedented bushfire emergency of the last months. Some of you may have lost your rental accommodation to the fires or may have…
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06/02/2020

Partnering with Ngalaya First Nations lawyers

The Tenants' Union is proud to announce a new partnership with Ngalaya – the peak body for First Nations lawyers and law students in NSW. We will be collaborating on a number of projects.…
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30/01/2020

Working to support People With Disability Australia

The Tenants' Union is pleased to announce a new partnership with People with Disability Australia. We will be supporting PWDA's Disability Housing Advocacy Service, by providing legal…
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03/12/2019

A year to review

Yes, it has been four years since the Residential (Land Lease) Communities Act 2013 (RLLC Act) commenced and that means the statutory review is due next year. The Tenants’ Union has already…
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03/12/2019

Rental Bond Exit Survey launched

In NSW we know a lot about how tenancies begin – there are lots of statistics and articles on rents at the beginning. But there's very little on how tenancies end. No government body in…
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21/11/2019

TU Annual Report 2018-2019

It's been another year of great results for the Tenants' Union of NSW: 1 million sessions on tenants.org.au for critical renting information; 3,934 people helped with their renting…
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20/11/2019

Sector welcomes important reforms to tenancy laws to further protect victims-survivors of domestic violence

We welcome the passing today of important legislation to improve the safety of domestic violence victims-survivors renting in NSW. Today’s Bill strengthens reforms which commenced in February…
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