Northern Rivers Tenants Advice and Advocacy Service (NORTAAS)

 

CONTACT

Phone

(02) 6621 1022

1800 649 135

Hours:

Mon:

12pm-4pm

Tue:

9am-1pm

Wed:

9am-1pm

Thu:

Unavailable

Fri:

9am-1pm

 

ABOUT

The Northern Rivers Tenants Advice and Advocacy Service (NORTAAS) provides free advice and referral for all tenants and residential parks residents in the NSW Northern Rivers.

Our services are available to renters from Tweed Heads to Grafton and west to Drake.

NORTAAS is a program of Northern Rivers Community Legal Centre.

You can request advice using our online intake form

See also the helpful information in the Disaster Damage Factsheet

NEWS

Wed, 06/12/2023 - 13:22

Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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Mon, 05/12/2022 - 12:59

Standing Strong – Tenant Advocates Conference

In November 2022 almost 100 Tenant Advocates and guests gathered on Yuin Country for our Annual Conference. The theme of the conference this year was "Standing Strong" – in reference to the work Tenant Advocates do supporting tenants, especially through tough times like the last few years. 
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Fri, 25/11/2022 - 12:01

Research: Northern Rivers floods expose flaws in NSW housing system

As flooding impacts more NSW communities, new research from UNSW City Futures Research Centre, jointly commissioned by the Tenants' Union of NSW along with Mission Australia, St Vincent de Paul Society NSW, Social Futures, The Salvation Army Australia, Australian Red Cross shows action needs to be taken to safeguard regional Australians against homelessness and displacement as severe weather events become more common.
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24/04/2020

Being evicted? Can you share your story or photo?

Although there is a moratorium on evictions in NSW, it won't stop all evictions for all renters. Now more than ever, it's important to share your story. If you are facing eviction and…
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15/04/2020

Are evictions stopped in NSW? Yes. But...

From Wednesday 15th April the NSW Evictions Moratorium came into effect. So there is a stop on evictions, at least for 60 days – but not on all evictions and not for all people. For more detail…
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13/04/2020

Clarity for renters as stop on evictions announced

The Tenants’ Union of NSW welcomes this morning’s announcement from the NSW Government confirming that protection for renters is on its way. We understand the package includes a temporary stop…
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09/04/2020

Tenants’ Union leadership – from strength to strength

The Tenants’ Union is pleased to announce Leo Patterson Ross as our new Chief Executive Officer. Leo has worked in housing and community development for almost two decades – including as a…
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06/04/2020

How the COVID-19 pandemic may impact land lease communities

There is no doubt we are living in strange and worrying times where everything is changing almost on a daily basis, including the law. The Tenants’ Union has had a number of enquiries from land…
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03/04/2020

Service NSW COVID19 Hotline

Service NSW has established a 24 hour/7 day a week hotline to support people and business operators throughout the COVID-19 pandemic with questions about support and government assistance, phone…
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30/03/2020

Evictions banned? Rent relief? – COVID19 update

An eviction moratorium has been announced, but not yet implemented. Renters need this urgently, along with a system where we aren’t saddled with massive debts. This crisis is a whole-of-…
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26/03/2020

Protect our communities: no evictions in a health crisis

We are community coalition made up of 70 people and organisations who work with renters and research housing problems. The COVID19 epidemic is a public health crisis that will be made worse by…
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26/03/2020

Important changes to rental laws – 23 March 2020

Important changes to tenancy law have come into effect as of 23 March 2020. These changes affect anyone renting a property in NSW (including people who rent both home and site in residential…
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16/03/2020

Contact Hunter Tenants' Advice and Advocacy Service

Access is via the telephone advice line on 4969 7666 or freecall 1800 654 504. If you can't get through during advice hours, please keep trying. You can leave a message outside advice hours…
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04/03/2020

Tales from the riverside

It was difficult to know where to start this article – it could have so many themes but essentially it is about one man who just wants to live quietly in the land lease community he chose as his…
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13/02/2020

Thank you Julie Foreman!

Julie Foreman is moving on from her role as Tenants' Union Executive Officer, and the Tenants' Union Board and staff would like to thank her for her fantastic contribution. It has been…
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