Hunter Tenants' Advice and Advocacy Service (HTAAS)

 

CONTACT

Phone

(02) 4969 7666

1800 654 504

Hours:

Mon:

9am - 1pm

Tue:

9am - 1pm

Wed:

9am - 1pm

Thu:

9am - 1pm

Fri:

9am - 1pm

Note:

If you can't get through during advice hours please keep trying. Outside of advice hours, you can leave a message. If you are under threat of eviction, contact us using the link below.

ABOUT

COVID-19 update: Tenant Advocates are working remotely to keep our advice service operating. Contact us via the telephone advice line on 4969 7666 or freecall 1800 654 504.

What we do: Free telephone advice, information, advocacy, and (where appropriate) representation at the NSW Civil and Administrative Tribunal (NCAT).

Who we can assist: people renting privately through a landlord or Real Estate Agent, tenants in Public and Community housing, tenants renting Caravan Parks, homeowners in Land Lease Communities and residents of Boarding Houses. Our services are available to renters in Newcastle, Lake Macquarie, Port Stephens, Maitland, Cessnock, Singleton, Upper Hunter, Muswellbrook or the Great Lakes areas of Mid Coast Local Government Area.

If you have an Order of the Tribunal, a Notice of Termination, or are being threatened with eviction, please go to this link: https://forms.gle/pzBzpTxLziDazVKC7

NEWS

Tenant Advocates working together to support renters

Tenant Advocates at the TAAS Network Meeting
Last week, Tenant Advocates came together for the Tenants’ Advice and Advocacy Services (TAAS) Network meeting. Around 60 Advocates participated in the meeting over two days, representing almost all TAASs from across New South Wales.
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Make Renting Fair gains momentum

Make Renting Fair campaigners and supporters in Redfern
Redfern tenants and community show their support for Make Renting Fair
In NSW current tenancy legislation allows landlords in the private market to end a tenancy without having to give a reason. This means renters are often scared to enforce their rights because they know they can get kicked out for things like asking for repairs or challenging an excessive rent increase. Make Renting Fair is a community campaign calling for law reform to end these unfair evictions. Support for the Make Renting Fair campaign continues to grow.
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Make Renting Fair – community support growing

Make Renting Fair
Make Renting Fair is a new community campaign to end unfair evictions. Bringing together a strong coalition of local community organisations, unions, and faith based organisations, the Tenants Union of NSW and Tenants Advice and Advocacy Services are calling on the NSW State Government to make renting fair, and ensure renters in New South Wales are protected against unfair evictions.
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Hunter TAAS Residential Communities Project

Park walk photo
Hunter Tenant’s Advice & Advocacy Service, along with a number of other tenancy services received a one off grant from NSW Fair Trading to employ a part time project worker to assist with the implementation of the new Residential Land Lease Communities Act 2013. Hunter has a significant number of residential communities in its area and that number is set to increase. Large communities are currently being built in Newcastle and Cessnock and Maitland and Port Stephens councils have approved, or are considering development applications for even more residential communities.
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