Hunter Tenants' Advice and Advocacy Service (HTAAS)

 

CONTACT

Phone

(02) 4969 7666

1800 654 504

Hours:

Mon:

9am - 1pm

Tue:

9am - 1pm

Wed:

9am - 1pm

Thu:

9am - 1pm

Fri:

9am - 1pm

Note:

If you can't get through during advice hours please keep trying. Outside of advice hours, you can leave a message. If you are under threat of eviction, contact us using the link below.

ABOUT

COVID-19 update: Tenant Advocates are working remotely to keep our advice service operating. Contact us via the telephone advice line on 4969 7666 or freecall 1800 654 504.

What we do: Free telephone advice, information, advocacy, and (where appropriate) representation at the NSW Civil and Administrative Tribunal (NCAT).

Who we can assist: people renting privately through a landlord or Real Estate Agent, tenants in Public and Community housing, tenants renting Caravan Parks, homeowners in Land Lease Communities and residents of Boarding Houses. Our services are available to renters in Newcastle, Lake Macquarie, Port Stephens, Maitland, Cessnock, Singleton, Upper Hunter, Muswellbrook or the Great Lakes areas of Mid Coast Local Government Area.

If you have an Order of the Tribunal, a Notice of Termination, or are being threatened with eviction, please go to this link: https://forms.gle/pzBzpTxLziDazVKC7

NEWS

Hunter TAAS Residential Communities Project

Park walk photo
Hunter Tenant’s Advice & Advocacy Service, along with a number of other tenancy services received a one off grant from NSW Fair Trading to employ a part time project worker to assist with the implementation of the new Residential Land Lease Communities Act 2013. Hunter has a significant number of residential communities in its area and that number is set to increase. Large communities are currently being built in Newcastle and Cessnock and Maitland and Port Stephens councils have approved, or are considering development applications for even more residential communities.
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