Illawarra and South Coast Tenants Advice & Advocacy Service (ISCTAAS)

 

CONTACT

Phone

(02) 4276 1939

Hours:

Mon:

9:30am-1:00pm, 2:00pm-4:30pm

Tue:

9:30am-1:00pm, 2:00pm-4:30pm

Wed:

9:30am-1:00pm, 2:00pm-4:30pm

Thu:

2:00pm-4:30pm

Fri:

9:30am-1:00pm, 2:00pm-4:30pm

Contact online

 

ABOUT

We are the tenants service at Illawarra Legal Centre.

We provide free information, advice and advocacy to renters. This includes help with applications and hearings in the NSW Civil and Administrative Tribunal. ISCTAAS helps Homes NSW tenants, community housing tenants, Aboriginal housing tenants, permanent residents of caravan parks and manufactured home estates, boarders and lodgers, and private tenants.

Our services are available to renters the Wollongong, Shellharbour, Kiama, Wingecarribee, Shoalhaven, Eurobodalla, and Bega Valley areas.

NEWS

Practical steps towards eco-renting

Some practical ideas for renters wanting to work towards more environmentally sustainable renting.
Read more

Tenancy law has changed in NSW

After many years of campaigning, NSW renters won some significant improvements to tenancy law over 2024-2026. Find out more...
Read more

Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
Read more

Tenant Advocates working together to support renters

Last week, Tenant Advocates came together for the Tenants’ Advice and Advocacy Services (TAAS) Network meeting. Around 60 Advocates participated in the meeting over two days, representing almost…
Read more

Everybody's Home – campaign to fix Australia's housing system

Everybody's Home is a new campaign by a coalition of organisations in the housing and community sectors. The campaign will bring national attention to reforms urgently needed to fix…
Read more

Submission: Protections for Residents of Long Term Supported Group Accommodation in NSW

The Tenants' Union is pleased to respond to the NSW Government’s Issues Paper on Protections for Residents of Long Term Supported Group Accommodation in NSW. By raising a number of…
Read more

TUNSW Report on 5 years of the Boarding Houses Act 2012

The Tenants' Union today released its report marking five years of the Boarding Houses Act 2012, the first legislation to give rights to boarding house residents in New South Wales. The…
Read more

Joint letter: Inner Sydney Allocations

Representing concerned housing, homelessness, tenant, legal and community organisations this letter was written to the Minister for Family and Community Services regarding the Inner Sydney Local…
Read more

Report: Five years of the Boarding Houses Act 2012

The New South Wales Boarding Houses Act 2012 has now been in operation for five years. To assist in the review of the Boarding Houses Act 2012 this report assesses the Act on its own merits. For…
Read more

Farewell Ned (see you soon)

The Tenants' Union and friends farewell its Senior Policy Officer, Ned Cutcher, after 9 years working with the Tenants' Union and 16 years in the tenancy rights sector. During his time…
Read more

Is your apartment fire safe?

If you own, live in or manage an apartment, we encourage you to make sure your building is fire safe. Material that covers external walls, also known as cladding, can increase the intensity and…
Read more

#MakeRentingFair campaign intro and update

Now is a great time to get involved with the Make Renting Fair campaign. Jemima and Leo from the Tenants' Union provide a quick introduction and an update on where the campaign is up to,…
Read more

The gap in NCAT’s jurisdiction and what it means for tenancy

It was recently found that the NSW Civil and Administrative Tribunal does not have jurisdiction for matters where the parties are resident in different states of Australia. This is due to a NSW…
Read more

Stand your ground

When it comes to agreements, promises and contracts the advice is always the same – get it in writing. Why? Because if a dispute arises the terms, or even the existence, of a verbal agreement…
Read more

Tenancy rights for residents of group homes: consultation forums

The NSW Department of Family and Community Services, Ageing, Disability & Home Care is transferring the management of group homes to the non-government sector. As a result of this change,…
Read more