Utility bills

You can use this letter to request copies of the operator's utility bills and other documents. For background information before using this sample letter, see Factsheet Electricity charges in land lease communities

Copy and paste the template letter below or download a copy from the link above. Remember to substitute your details for the details contained in [square brackets].

[Your name and address]


[Operator or managers name and address]


Dear …

Re: Access to utility bills  

I am writing to request a copy of the following utility documents:

  • [Name of document requested - be specific and give time period]
  • [Additional documents]

Please note that under section 83 of the Residential (Land Lease) Communities Act 2013 a operator must provide a home owner with reasonable access to bills or other documents.

Please provide a copy of the requested documents within 14 days of receipt of this letter. If the documents are not provided I will make an application to the NSW Civil and Administrative Tribunal for access orders. 

If you have any questions regarding this letter, or if you require any further information about the documents I have requested please contact me on [phone number].


Yours sincerely

[Home owner]