Southern Sydney Tenants Advice and Advocacy Service (SSTAAS)

 

CONTACT

Phone

(02) 9787 4679

Hours:

Mon:

10am-2pm, 3pm-4pm

Tue:

10am-2pm, 3pm-4pm

Wed:

10am-2pm, 3pm-4pm

Thu:

Unavailable

Fri:

10am-2pm, 3pm-4pm

Contact online

 

ABOUT

Southern Sydney Tenants Advice and Advocacy Service (SSTAAS) provides free telephone information, advice and assistance to private and public housing tenants. We can help by talking to, or writing to landlords and real estate agents. We also assist tenants to prepare for Tribunal hearings and can provide representation at the Tribunal for highly disadvantaged tenants. This is usually limited to matters involving terminations or illegal lockouts.

Our services are available to renters in houses, units, caravan parks, retirement villages and boarding houses in the Bankstown, Canterbury, Hurstville, Kogarah, Rockdale and Sutherland local government areas. Please note that we do not assist landlords or real estate agents. SSTAAS also assists tenants through community education sessions on tenancy laws.

For online Tribunal hearings, our Tenant Advocates may be available to provide you duty advocacy service during your appointment. Please call 9789 3744 and check for availability.

SSTAAS is a program of Metro Assist.

Please use our online contact form to ask for advice – fill in your details and we will get back to you as soon as possible.

NEWS

Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
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Joint statement: Reinstate evidence requirements for evictions due to repairs or renovations

On Friday, 20th June, only five weeks after the new rental laws came into effect, ending no-grounds evictions, the NSW government significantly weakened the rules surrounding evictions for renovations/repairs. The NSW Government must commit to reinstating the evidence requirements for landlords seeking to evict a tenant due to significant repairs or renovations, and restore trust in the tenancy reform process— a joint st from the Tenants' Union and our sector partners.
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Tenancy law has changed in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Support for JobSeeker claimants

The Welfare Rights Centre has launched a campaign to let new JobSeeker claimants know that help and support are available. If you are struggling with a Centrelink decision about your JobSeeker…
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Being evicted? Can you share your story or photo?

Although there is a moratorium on evictions in NSW, it won't stop all evictions for all renters. Now more than ever, it's important to share your story. If you are facing eviction and…
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Are evictions stopped in NSW? Yes. But...

From Wednesday 15th April the NSW Evictions Moratorium came into effect. So there is a stop on evictions, at least for 60 days – but not on all evictions and not for all people. For more detail…
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Clarity for renters as stop on evictions announced

The Tenants’ Union of NSW welcomes this morning’s announcement from the NSW Government confirming that protection for renters is on its way. We understand the package includes a temporary stop…
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Tenants’ Union leadership – from strength to strength

The Tenants’ Union is pleased to announce Leo Patterson Ross as our new Chief Executive Officer. Leo has worked in housing and community development for almost two decades – including as a…
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How the COVID-19 pandemic may impact land lease communities

There is no doubt we are living in strange and worrying times where everything is changing almost on a daily basis, including the law. The Tenants’ Union has had a number of enquiries from land…
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Service NSW COVID19 Hotline

Service NSW has established a 24 hour/7 day a week hotline to support people and business operators throughout the COVID-19 pandemic with questions about support and government assistance, phone…
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Evictions banned? Rent relief? – COVID19 update

An eviction moratorium has been announced, but not yet implemented. Renters need this urgently, along with a system where we aren’t saddled with massive debts. This crisis is a whole-of-…
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Protect our communities: no evictions in a health crisis

We are community coalition made up of 70 people and organisations who work with renters and research housing problems. The COVID19 epidemic is a public health crisis that will be made worse by…
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Important changes to rental laws – 23 March 2020

Important changes to tenancy law have come into effect as of 23 March 2020. These changes affect anyone renting a property in NSW (including people who rent both home and site in residential…
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Tales from the riverside

It was difficult to know where to start this article – it could have so many themes but essentially it is about one man who just wants to live quietly in the land lease community he chose as his…
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Thank you Julie Foreman!

Julie Foreman is moving on from her role as Tenants' Union Executive Officer, and the Tenants' Union Board and staff would like to thank her for her fantastic contribution. It has been…
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