New England and Western Tenants Advice and Advocacy Service (NEWTAAS)

 

CONTACT

Phone

1800 836 268 (1800 TENANT)

(02) 6772 4698

Hours:

Mon:

9am - 5pm

Tue:

9am - 5pm

Wed:

9am - 5pm

Thu:

9am - 5pm

Fri:

9am - 5pm

ABOUT

COVID-19 service update:

Appointments at the Armidale and Tamworth offices are by previous arrangement only. Our Dubbo office remains closed due to the continuing stay-at-home orders.

About us: New England and Western Tenants Advice and Advocacy Service (NEWTAAS) provide information, advice, advocacy and representation in the NSW Civil and Administrative Tribunal to people who rent their homes in the New England, North West, Western and Far West areas of NSW. We provide advocacy and representation to people who meet our intake criteria and are unable to effectively advocate for themselves.

Contact us:

If you are a tenant seeking advice from us, please call on 1800 836 268 or fill in the advice request form
If you are from a community service, please use the referral form to refer a tenant, or the request education form to request a community education session from us.

NEWS

Staying Connected – TAAS Conference 2020

TAAS Conference 2020
Last week, over 100 Tenant Advocates participated in our first online Tenants Advice and Advocacy Services Conference. We explored a range of topics, including changes to tenancy laws, policy reform, and advocate work practice. We looked in detail at the effects COVID-19 has had on tenants lives, the Tribunal’s practices, tenancy law, and mental health. 
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NEWTAAS Annual Report 2020

NEWTAAS Annual Report
I always start these reports by saying that it’s been a remarkable year, but 2020 has certainly exceeded all expectations. Like every organisation, New England and Western Tenants Advice and Advocacy Service has been, and continues to be, affected by the COVID-19 pandemic, often in unexpected ways.
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Renters' Guide to COVID-19

Covid19 graphic
This guide covers common questions about renting during Coronavirus COVID-19 in NSW. A 60 day stop on evictions for some tenants began on the 14th July 2021. This has now been extended and will end on the 11th November 2021. The previous Eviction Moratorium Period which began in April 2020 came to an end on 26 March 2021. However a six-month Transition Period was implemented. During the Transition Period there will be limited protections against eviction for tenants with COVID-induced arrears and these are in addition to the 60 day stop on evictions for some tenants.
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Advice and advocacy for renters in every community

Tenant Advocates at the Network Meeting
Tenant Advocates are hard at work all across NSW – making sure tenants know their rights, so we can keep on building good homes and communities. Here are some of the recent examples of the work of our Network, from stalls in the community, to our Network Conference, to winning compensation for tenants, to resisting unfair evications, and helping tenants who are facing mutiple disadvantage.
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Important info for bushfire affected tenants

Fire icon
We at the Tenants' Union are shocked and saddened by the unprecedented bushfire emergency of the last months. Some of you may have lost your rental accommodation to the fires or may have had your accommodation damaged. Some of you may have family, friends or neighbours who have been affected. We have compiled these resources which may be helpful.
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