Illawarra and South Coast Tenants Advice & Advocacy Service (ISCTAAS)

 

CONTACT

Phone

(02) 4276 1939

Hours:

Mon:

9:30am-1:00pm, 2:00pm-4:30pm

Tue:

9:30am-1:00pm, 2:00pm-4:30pm

Wed:

9:30am-1:00pm, 2:00pm-4:30pm

Thu:

2:00pm-4:30pm

Fri:

9:30am-1:00pm, 2:00pm-4:30pm

 

ABOUT

We are the tenants service at Illawarra Legal Centre.

We provide free information, advice and advocacy to renters. This includes help with applications and hearings in the NSW Civil and Administrative Tribunal. ISCTAAS helps Homes NSW tenants, community housing tenants, Aboriginal housing tenants, permanent residents of caravan parks and manufactured home estates, boarders and lodgers, and private tenants.

Our services are available to renters the Wollongong, Shellharbour, Kiama, Wingecarribee, Shoalhaven, Eurobodalla, and Bega Valley areas.

NEWS

Tenancy law has changed in NSW

After many years of campaigning, NSW renters won some significant improvements to tenancy law over 2024-2026. Find out more...
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Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
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Warrawong NAIDOC Family Fun Day 2025 – Celebrating Strength, Vision & Legacy  

This year’s Warrawong NAIDOC Family Fun Day was an incredible celebration of culture, community, and connection.
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Quick updates

Quick updates on the KNV Appeal – the 'fixed' method of site fee increases, and on the 5 year Review of the Residential Land Lease Communities Act.
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Working with resident advocates

Resident advocates are volunteers who usually live, or have lived, in land lease communities. They may be members of a resident organisation, or a residents committee, or just someone with a…
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Rebecca Bryant, Advocate from VERTO South-West NSW TAAS

Rebecca Bryant works as a Tenant Advocate at VERTO, South West NSW Tenants Advice and Advocacy Service (TAAS). We asked Rebecca some questions about her experience of advising and advocating for…
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Reflecting on 21 years of advocacy for renters and land lease community residents

After more than two decades’ work as a dedicated advocate for tenants and then land lease community residents, Julie Lee is moving on to new pursuits. We took the opportunity to ask for her…
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Tenant Advocate’s perspective – An interview with Marcus Neil

We took the opportunity of a recent visit to Murra Mia Aboriginal Tenants Advice and Advocacy Service to interview Tenant Advocate Marcus Neil.
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Easy Read factsheets now available

The Tenants’ Union is happy to announce that we have five new factsheets available in Easy Read. Easy Read is a way to present information for people with low literacy or learning disability.
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Easy Read factsheets

These factsheets have information about your rights as a tenant in New South Wales. The information is accessible and easy to understand. The factsheets were made by the Tenants' Union and…
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Join our board!

Join our board! The Tenants' Union is seeking expressions of interest from people who are passionate about our work supporting renters across the state.
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Submission: Proposal for the Paint Shop Precinct

The Tenants' Union of NSW provides these brief comments on the Paint Shop Sub Precinct rezoning proposal informed by both our understanding of the inadequacies of our current housing system…
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Death of a tenant

This infosheet summarises the issues that may arise on the death of a tenant. 
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Pod off the press – Renting Bytes

The Tenants’ Union plunged into the world of podcasting roughly 12 months ago. Alongside co-producers Legal Aid NSW we planned and launched 'Renting Matters', a podcast series aimed…
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Homelessness among older people aged 55 in NSW: TUNSW provides evidence to NSW Parliament

The Tenants' Union of NSW spoke on 18 July on a panel alongside the Homeless Persons' Legal Service, Public Interest Advocacy Centre and Seniors Rights Service at the public hearing…
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