Eastern Area Tenants Service (EATS)

 

CONTACT

Phone

(02) 9386 9147

Hours:

Mon:

9:30am - 5pm

Tue:

9:30am - 5pm

Wed:

9:30am - 5pm

Thu:

9:30am - 5pm

Fri:

9:30am - 5pm

Note:

You can also contact us via 'get help' on our website...

ABOUT

COVID-19 service update: Our tenant advocates are working remotely to keep our advice service operating during the COVID-19 pandemic. You can contact us on (02) 9386 9147, or submit an online enquiry at eats.org.au. We are providing a call-back service, so when you call us you will be asked to leave a voicemail and we will call you back within 48 hours. Please try to avoid leaving multiple messages as this may delay us in calling back.

Eastern Area Tenants Service (EATS) offers free advice, information and help to tenants who are having problems with their landlords or real estate agents. We are funded by NSW Fair Trading. Most of our funds come from the interest earned on tenant's bonds. EATS helps tenants in private rental and public housing. We also help boarders and lodgers. Our services are available to renters in the Waverley, Woollahra and Randwick council areas in Sydney's Eastern Suburbs. We are not able to help landlords or head tenants in a dispute with a sub-tenant or lodger.

We can accept requests for advice via our website – click on 'get help' at eats.org.au.

NEWS

Make Renting Fair gains momentum

Make Renting Fair campaigners and supporters in Redfern
In NSW current tenancy legislation allows landlords in the private market to end a tenancy without having to give a reason. This means renters are often scared to enforce their rights because they know they can get kicked out for things like asking for repairs or challenging an excessive rent increase. Make Renting Fair is a community campaign calling for law reform to end these unfair evictions. Support for the Make Renting Fair campaign continues to grow.
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Make Renting Fair – community support growing

Make Renting Fair
Make Renting Fair is a new community campaign to end unfair evictions. Bringing together a strong coalition of local community organisations, unions, and faith based organisations, the Tenants Union of NSW and Tenants Advice and Advocacy Services are calling on the NSW State Government to make renting fair, and ensure renters in New South Wales are protected against unfair evictions.
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It's tough being a 'protected tenant'

Broken roof
We spoke with John, a protected tenant who has been living in his home in Randwick since 1978. We asked him about his experience in a protected tenancy and the ongoing issues he has faced around repairs. Recently the original landlord who John had entered into his tenancy with sold the building. The new owner tried unsuccessfully to evict John. John attributes his success in fighting the eviction in large part to the excellent support he received from a local tenant advocate from the Eastern Area Tenants Advice Service.
Read more