Eastern Area Tenants Service (EATS)

 

CONTACT

Phone

(02) 9386 9147

Hours:

Mon:

9:30am - 5pm

Tue:

9:30am - 5pm

Wed:

9:30am - 5pm

Thu:

9:30am - 5pm

Fri:

9:30am - 5pm

Note:

You can also contact us via 'get help' on our website

Contact online

 

ABOUT

Eastern Area Tenants Service (EATS) offers free advice, information and help to renters who are having problems with their landlords or real estate agents. We are funded by NSW Fair Trading and the majority of our funding comes from the interest earned on tenants bonds. EATS helps renters in private rental and public housing. We also help boarders and lodgers and people living in share houses.

Our services are available to renters in the Waverley, Woollahra and Randwick council areas in Sydney's Eastern Suburbs. We are not able to help landlords or head tenants in a dispute with a sub-tenant or lodger.

Call us on 9386 9147 or use our online request form at eats.org.au.

NEWS

Tenancy law has changed in NSW

After many years of campaigning, NSW renters won some significant improvements to tenancy law over 2024-2026. Find out more...
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Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
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Joint statement: Reinstate evidence requirements for evictions due to repairs or renovations

On Friday, 20th June, only five weeks after the new rental laws came into effect, ending no-grounds evictions, the NSW government significantly weakened the rules surrounding evictions for renovations/repairs. The NSW Government must commit to reinstating the evidence requirements for landlords seeking to evict a tenant due to significant repairs or renovations, and restore trust in the tenancy reform process— a joint st from the Tenants' Union and our sector partners.
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Submission: Protection of Personal Information Bill

Tenants’ Union submission to the Inquiry into the Residential Tenancies Amendment (Protection of Personal Information) Bill 2025.
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Smart Rental Bonds - are Portable Bonds finally here?

Tenants' Union of NSW Media Release in response to NSW Government media release on Smart Rental Bonds Scheme
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Fair go for renters in tax reform

Property investors are getting billions in tax breaks through negative gearing and the capital gains tax discount but renters aren't getting much in return.
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Koori Renters Kit

Clear, practical, and culturally-informed info about renting laws in NSW, so mob know their rights, responsibilities, and options.
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Bond Kit: Guide to protecting your bond

The rental bond is your money. This kit will help you protect it, avoid unfair losses and get your money back when you move out.
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Community languages

Resources for renters who speak or read languages other than English.
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Research Study Invitation: 'Lodging Houses: a framework for coherent policy and practice'

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Job opportunity: Administration Officer Locum

Join the team working for housing justice! The Tenants' Union of NSW is seeking an Administration Officer. This is a fixed term position during paternity leave.
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Bond Loss Tracker

Use this tool to explore how the risk and severity of bond loss has changed across Sydney and regional NSW.
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Pre-Budget Submission 2026-27

The Tenants' Union Pre-Budget Submission for the 2026-2027 budget addresses proposals across the portfolios of Treasury, Fair Trading and Better Regulation, the Attorney-General, and…
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Submission: Capital Gains Tax Discount

The Tenants' Union of NSW welcomed the opportunity to provide a submission to the Federal Government Select Committee on the operation of capital gains tax. We have a long standing interest…
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Anderson’s Win Settles More than One Dispute on Unfair Contract Terms

While new land lease community laws have been in place for over a year prohibiting the use of multiple elements in a fixed method of site fee increase, last year one case challenged the practice…
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