Western Sydney Tenants Service (WESTS)

 

CONTACT

Phone

(02) 8833 0933

Hours:

Mon:

9am-1pm, 2pm-5pm

Tue:

9am-1pm, 2pm-5pm

Wed:

9am-1pm, 2pm-5pm

Thu:

9am-1pm, 2pm-5pm

Fri:

9am-1pm, 2pm-5pm

Contact online

 

ABOUT

Western Sydney Tenants Service (WESTS) provides free tenancy advice and referrals for residential tenants in Western Sydney. We provide advocacy for renters at the Tribunal.

Our services are focused on but not limited to tenants from culturally and linguistically diverse backgrounds; who are low-income earners; living in social housing; who suffer isolation; and/or who have disabilities. Please note, we do not offer advice on tenancy issues to landlords or real estate agents, or strata advice.

Book an appointment to see our team at the Parramatta Office, Monday to Fridays: Suite 202, 107 Phillip Street Parramatta NSW 2150. To book an appointment at our Penrith Outreach please contact the service on (02) 8833 0933.

WESTS is a program of the Western Sydney Community Legal Centre (WSCLC).

Call us on (02) 8833 0933, or email: tenancy@wsclc.org.au or use our online intake form. We will endeavour to call you within 2-3 business days.

Follow WESTS on Facebook

NEWS

Wed, 06/12/2023 - 13:22

Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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Mon, 05/12/2022 - 12:59

Standing Strong – Tenant Advocates Conference

In November 2022 almost 100 Tenant Advocates and guests gathered on Yuin Country for our Annual Conference. The theme of the conference this year was "Standing Strong" – in reference to the work Tenant Advocates do supporting tenants, especially through tough times like the last few years. 
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Tue, 09/11/2021 - 12:28

Forging Ahead – Tenant Advocates Conference

In October 2021, around 100 Tenant Advocates from across NSW came together online for our annual Tenants Advice and Advocacy Services Conference, under the theme 'Forging Ahead'. It was a great opportunity for Tenant Advocates to hear from each other about the issues faced by different renters, and to learn, discuss and innovate in our practice. A main focus of the Conference this year was the huge challenges faced by renters due to COVID and the ongoing housing crisis, as well as how we can forge ahead and continue to improve.
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24/11/2020

Submission: Proposed amendments to the Social Programs for Energy Code

This submission will address the impact the proposed changes will have generally for renters on low incomes, and those renters with energy provided via embedded networks (generally in strata…
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16/11/2020

Celebrating NAIDOC Week: Always Was, Always Will Be.

Tenant Advocates have joined in NAIDOC 2020 celebrations across NSW, in person and online. Western Aboriginal Tenants' Advice and Advocacy Service participated in the Dubbo NAIDOC event.…
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12/11/2020

Staying Connected – Tenant Advocates Conference

Last week, over 100 Tenant Advocates participated in our first online Tenants Advice and Advocacy Services Conference. We explored a range of topics, including changes to tenancy laws, policy…
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04/11/2020

NEWTAAS Annual Report 2020

I always start these reports by saying that it’s been a remarkable year, but 2020 has certainly exceeded all expectations. Like every organisation, New England and Western Tenants Advice and…
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23/09/2020

Tenants’ Union of NSW welcomes a 6-month extension on support measures for NSW renters

The Tenants’ Union of NSW welcomes today’s announcement from the NSW Government confirming the extension of moratorium protections for renters through until the end of March. “The pandemic and…
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22/09/2020

Upcoming changes to planning laws: TUNSW submission on the proposed Housing Diversity SEPP

Last week the Tenants' Union of NSW provided comment on the Department of Planning's proposal for a new Housing Diversity SEPP (State Environmental Planning Policy). The new SEPP will …
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04/09/2020

Renting during COVID-19? Take the survey

​
City Futures Research Centre at UNSW wants to hear about what is has been like renting during the COVID-19 emergency? Have you tried to negotiate a reduced rent? Take the survey and go…
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02/09/2020

Report: Supporting Renters Through the Pandemic

In this report we consider NSW renters’ experience in the Private Rental Market during the COVID19 health crisis, and assess the effectiveness of the NSW Eviction Moratorium protections using…
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02/09/2020

Report on the situation for NSW renters during COVID-19 demonstrates struggle ongoing, potentially getting worse

Tenants' Union of NSW Report released today demonstrates the struggle many NSW renters continue to face as a result of COVID-19. The report 'Supporting Renters During the Pandemic…
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02/09/2020

Outasite magazine issue 6 – out now!

Our annual printed publication for land lease communities has been published and delivered to mailboxes in communities all over NSW. You can also download a pdf here or read the articles online…
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01/09/2020

Five year review

At the end of 2020, which has been a very strange year so far, the Residential (Land Lease) Communities Act 2013 (RLLC Act) is due for review. The RLLC Act commenced on 1 November 2015 and the…
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01/09/2020

Submission: Explanation of Intended Effect – proposed Housing Diversity SEPP

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