South West NSW Tenants Advice Service - VERTO (SWTAS)

 

CONTACT

Phone

1300 483 786

Hours:

Mon:

9am - 5pm

Tue:

9am - 5pm

Wed:

9am - 5pm

Thu:

9am - 5pm

Fri:

9am - 5pm

Contact online

 

ABOUT

VERTO South West Tenants Advice Service (SWTAS) trained Tenancy Consultants can help you to understand your rights and responsibilities as a tenant and will guide you through any issues you are having. Let us help you with: free confidential telephone advice, advice and representation at the NSW Civil and Administrative Tribunal (for eligible tenants), and referrals to other community services to assist with related issues.

Our services are available to all residential tenants living in and around Albury, Bathurst, Goulburn, Orange and Wagga Wagga.

SWTAS is a program of VERTO.

NEWS

Tenancy law has changed in NSW

After many years of campaigning, NSW renters won some significant improvements to tenancy law over 2024-2026. Find out more...
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Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
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Goodbye no-grounds! Don't come back!

On 19 May 2025, new tenancy rules came into effect for evictions, renting with pets, and a fee-free way to pay the rent. We celebrated this milestone with an action in Town Hall square with speakers, cake and a giant letter saying "Goodbye No Grounds, Don't Come Back!"
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Proposed Automatic Rent Deduction Scheme may reduce fairness

The Automatic Rent Deduction Scheme (ARDS) as proposed by the Social Services Legislative Amendment (Housing Affordability) Bill 2017 if passed will have a detrimental impact on arrears and debt…
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Tenants' organisations concerned about forced rent payments proposal

The National Association of Tenants Organisations has concerns about aspects of a Bill before Federal parliament which would enable social housing landlords to access tenants income support…
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Submission: Senate Standing Committee on Community Affairs Inquiry into the Social Services Legislation Amendment (Housing Affordability) Bill 2017

The Automatic Rent Deduction Scheme (ARDS) as proposed by the Social Services Legislative Amendment (Housing Affordability) Bill 2017 if passed will have a detrimental impact on arrears and debt…
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Annual Report 2016-2017

The last 12 months has again been significant for the Tenants' Union and for renters in NSW. The next 12 look as equally interesting. 2017 has been dubbed ‘the year of the renter’ by Domain…
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NSW Labor's “FAIR GO FOR RENTERS” a Strong Step Towards Making Renting Fair

A coalition of 90 tenants, community organisations, unions and faith based groups called “Make Renting Fair” has welcomed NSW Labor’s new renters’ rights policy.
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Meet Jamie Love, Coordinator of WATAAS

This interview introduces Jamie Love, who recently started as Coordinator of the Western Aboriginal Tenants' Advice and Advocacy Service (WATAAS). In the interview, Jamie talks about the…
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Redeveloping Waterloo housing

Inner Sydney Voice have produced a special edition all about Waterloo and public housing renewal. It's really excellent - check it out.
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Tenants' Union Reconciliation Action Plan launched

The Tenants' Union of NSW was proud to launch our Reconciliation Action Plan on 13th September 2017 – the 10th anniversary of the UN Declaration on the Rights of Indigenous Peoples.…
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Illawarra and South Coast Tenants Service says: Make Renting Fair

Illawarra and South Coast Tenants Services team leader Warren Wheeler has featured in the Illawarra Mercury, calling for legislative changes to stop unfair evictions. "A landlord will give…
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Make Renting Fair – community support growing

Make Renting Fair is a new community campaign to end unfair evictions. Bringing together a strong coalition of local community organisations, unions, and faith based organisations, the Tenants…
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Submission: Inquiry into land release and housing supply in NSW

The Tenants' Union has been invited to make a contribution to the Committee’s inquiry into land release and housing supply. Unfortunately we are not in a position to make a detailed…
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Residents' committees

Residents’ committees are a common feature of residential land lease communities and they have an important role. They can be a voice for residents, a source of information and support and the…
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