South West Sydney Tenants Advice and Advocacy Service (SWSTAAS)

 

CONTACT

Phone

(02) 4628 1678

Hours:

Mon:

9am - 1pm

Tue:

9am - 1pm

Wed:

9am - 1pm

Thu:

9am - 1pm

Fri:

9am - 1pm

Contact online

 

ABOUT

South West Sydney Tenants Advice and Advocacy Service (SWSTAAS) provides advice to tenants, duty advocacy in the Tribunal, and community education to frontline workers as well as tenants. Also, as appropriate, SWSTAAS provides advocacy referral, and representation in the Tribunal - conciliation and/or formal hearing. We also engage in systemic advocacy work and participate in policy and law reform work concerning housing law in general.

SWSTAAS is a program of Macarthur Legal Centre.

NEWS

Tenancy law has changed in NSW

After many years of campaigning, NSW renters won some significant improvements to tenancy law over 2024-2026. Find out more...
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Who Broke the Australian Dream? SOLD! Documentary Screening and Discussion

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Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
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Death of a tenant

This infosheet summarises the issues that may arise on the death of a tenant. 
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Pod off the press – Renting Bytes

The Tenants’ Union plunged into the world of podcasting roughly 12 months ago. Alongside co-producers Legal Aid NSW we planned and launched 'Renting Matters', a podcast series aimed…
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Homelessness among older people aged 55 in NSW: TUNSW provides evidence to NSW Parliament

The Tenants' Union of NSW spoke on 18 July on a panel alongside the Homeless Persons' Legal Service, Public Interest Advocacy Centre and Seniors Rights Service at the public hearing…
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Submission: Property and Stock Agents Regulation – Remaking Rules for Property Agents

This is a brief submission on the changes proposed in the new Property and Stock Agents Regulation 2022.
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Healthy Housing: Mould Survey

We encourage everyone, with or without mould currently in their home, to complete this survey from the Healthy Housing Centre for Research Excellence.
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Submission: Inquiry into Embedded Networks

In this submission the Tenants' Union highlights the impact on renters who are required to sign up to an embedded network when they enter into their rental agreements, including tenancy and…
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Joint media release: Disappointing NSW budget fails to invest in public and community housing

The Tenants' Union of NSW along with NSW Council of Social Services, Domestic Violence NSW, Community Housing Industry Association NSW, Y Foundations, and Homelessness NSW are in uproar at…
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Tips: Negotiating with the landlord

Here are some tips to help if you need to negotiate with a landlord or real estate agent. We all negotiate at times, but it can be challenging to negotiate with a landlord. Tenants are generally…
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Rent Increase Negotiation Kit

Many renters are already doing it tough, and getting a rent increase adds to the burden. If you want to negotiate with the landlord/agent, these tools can help.
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Submission: Inquiry into Homelessness among older people aged over 55 in NSW

Everyone needs a home. Housing is the basis from which we ensure our communities’ well-being. This is not simply about the material, physical and structural protections housing provides, but…
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Renting Questionnaire Federal Election 2022

How do the parties plan to respond to the needs of renters following the Federal Election on May 21st? The National Association of Tenants Organisations asked. Check out the responses here.
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NATO Federal Election Questionnaire 2022: Policies and priorities for a fair and secure renting system

The National Association of Tenants' Organisations (NATO) recently wrote to all parties and independent candidates inviting them to respond to our Federal Election Questionnaire. We invited…
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