Southern Sydney Tenants Advice and Advocacy Service (SSTAAS)

 

CONTACT

Phone

(02) 9787 4679

Hours:

Mon:

10am-2pm, 3pm-4pm

Tue:

10am-2pm, 3pm-4pm

Wed:

10am-2pm, 3pm-4pm

Thu:

Unavailable

Fri:

10am-2pm, 3pm-4pm

Contact online

 

ABOUT

Southern Sydney Tenants Advice and Advocacy Service (SSTAAS) provides free telephone information, advice and assistance to private and public housing tenants. We can help by talking to, or writing to landlords and real estate agents. We also assist tenants to prepare for Tribunal hearings and can provide representation at the Tribunal for highly disadvantaged tenants. This is usually limited to matters involving terminations or illegal lockouts.

Our services are available to renters in houses, units, caravan parks, retirement villages and boarding houses in the Bankstown, Canterbury, Hurstville, Kogarah, Rockdale and Sutherland local government areas. Please note that we do not assist landlords or real estate agents. SSTAAS also assists tenants through community education sessions on tenancy laws.

For online Tribunal hearings, our Tenant Advocates may be available to provide you duty advocacy service during your appointment. Please call 9789 3744 and check for availability.

SSTAAS is a program of Metro Assist.

Please use our online contact form to ask for advice – fill in your details and we will get back to you as soon as possible.

NEWS

Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
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Joint statement: Reinstate evidence requirements for evictions due to repairs or renovations

On Friday, 20th June, only five weeks after the new rental laws came into effect, ending no-grounds evictions, the NSW government significantly weakened the rules surrounding evictions for renovations/repairs. The NSW Government must commit to reinstating the evidence requirements for landlords seeking to evict a tenant due to significant repairs or renovations, and restore trust in the tenancy reform process— a joint st from the Tenants' Union and our sector partners.
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Tenancy law has changed in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Submission: Review of Residential Parks Act 1998

The Tenants’ Union of NSW (TU) has consulted and participated with the Park and Village Service (PAVS) in the preparation of PAVS’s submission to the NSW Fair Trading review. We are pleased to…
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Submission: Inquiry into opportunities to consolidate tribunals in NSW

The Tenants' Union of NSW is the peak body representing the interests of tenants in NSW. Given our experience, this submission deals with the CTTT, Tenancy, Social Housing, Residential…
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Comment: Residential Tenancies Amendment (Occupancy Agreements) Bill 2011

The Tenants’ Union of NSW supports the Residential Tenancies Amendment (Occupancy Agreements) Bill 2011 introduced by the Member for Sydney, Clover Moore, and commends it to other Members of…
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Annual Report 2010-2011

2010-2011 has been another active and productive year for the Tenants' Union of NSW. Read about our work in our Annual Report.
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Briefing: Occupancy Agreements

Some renters are not covered by the Residential Tenancies Act 2010 or any similar legislation. These marginal renters – including boarders, lodgers and many share house occupants – have no…
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Briefing: Occupancy Principles

'Occupancy principles' are part of the occupancy agreements model of law reform implemented by the Australian Capital Territory in its Residential Tenancies Act 1997 (ACT). The TU…
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Policy Paper: Reforming marginal renting

Most renters in NSW are covered by residential tenancies legislation. Some renters, however, are not. These 'marginal renters' come from different walks of life, and live in a wide…
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Submission: Draft Residential Tenancies Act Regulation 2010

As well as referring to the draft Regulation, this submission refers to the Residential Tenancies Act 2010 (NSW) (the Act),the Residential Tenancies Act 1987 (NSW) (the 1987 Act) and the…
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Submission: Residential Tenancies Bill 2009

In this submission we have taken a practical, technical perspective on the draft Bill. By this we mean that we accept that at this late stage in the long-running review of the State's…
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‘Reshaping Public Housing’ and Work Disincentives

Aspects of the recent ‘Reshaping Public Housing’ reforms have generated serious work disincentives for public housing tenants. These aspects of the reforms should be repealed.
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Submission: National Rental Affordability Scheme 2008

The National Association of Tenants Organisations is pleased to see the NRAS adopted by the Government and given such a high priority. We welcome it as an innovation and an addition to national…
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Briefing Paper: Tenant fraud bill

The Tenants' Union believes that it is important to ensure the integrity of the systems administered by the NSW Land and Housing Corporation (the corporate aspect of Housing NSW) for…
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