Mid Coast Tenants Advice and Advocacy Service (MCTAAS)

 

CONTACT

Phone

(02) 6583 9866

1800 777 722 (local landlines only)

Hours:

Mon:

9am-4pm

Tue:

9am-4pm

Wed:

9am-4pm

Thu:

9am-4pm

Fri:

9am-4pm

 

ABOUT

Mid Coast Tenants Advice and Advocacy Service (MCTAAS) is a free service providing information and advice to all tenants, including private and social housing tenants, and home owners in residential communities. Where appropriate, we also provide advocacy and representation to clients with proceedings before the NSW Civil & Administrative Tribunal. We also provide education in tenants' rights, for community workers, tenants, land lease community residents and community groups.

Our services are available to clients in the Local Government Areas of Hastings, Kempsey, Bellingen, Nambucca, Coffs Harbour and the Greater Taree part of Mid-Coast.

You can also email us: enquiries@midcoast.tenants.org.au or fill in our online advice request form

Groups and organisations can complete our community education form to request a community education session from us.

NEWS

Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
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Joint statement: Reinstate evidence requirements for evictions due to repairs or renovations

On Friday, 20th June, only five weeks after the new rental laws came into effect, ending no-grounds evictions, the NSW government significantly weakened the rules surrounding evictions for renovations/repairs. The NSW Government must commit to reinstating the evidence requirements for landlords seeking to evict a tenant due to significant repairs or renovations, and restore trust in the tenancy reform process— a joint st from the Tenants' Union and our sector partners.
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Tenancy law has changed in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Liveable homes, a liveable climate

The sun falling on Australia’s deserts in just four days could power the whole planet’s electricity needs for a year. That’s a win for the cost of energy in Australia and for the future of the…
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Electricity in land lease communities - it's complicated

Electricity in land lease communities is a complex issue governed by a range of laws, regulations and guidelines that overlap but do not always correspond, writes Julie Lee, Residential Parks…
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Energy issues in Sweden

Peder Palmstierna, from the Swedish Union of Tenants (SUT) visited the Tenants’ Union in March this year and Paul van Reyk, our Senior Project Officer spoke with him about energy issues in…
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The electricity system in NSW – an overview

Electricity is an essential service. It is easy to take it for granted that it will be available to power fridges and lights, heaters and hot water systems every single day, without interruption…
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Help for tenants experiencing problems with their energy or water provider

The Energy & Water Ombudsman NSW (EWON) assists consumers who are having problems with their energy or water provider. EWON is an independent body – we don’t advocate on behalf of consumers…
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A renters’ plan to save energy and money

As part of a special edition of Tenant News focused on the issues facing renters and energy bills, this article by Tenants' Union Advocacy and Research Officer Leo Patterson Ross looks at…
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Make Renting Green by Making Renting Fair

Not being able to access energy efficient homes is just one way in which our unfair renting laws harm tenants. If tenants knew that they would be able to stay in their homes long term, they…
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St George community housing energy efficiency strategy

Clarissa and other tenants at St George Community Housing are benefiting from new energy efficient, affordable homes. From retrofits to new builds St George Community Housing (SGCH) is working…
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Tenants’ Union welcomes Labor’s flagged shift on renters’ rights

NSW Labor has flagged a new policy agenda that could change the game for renters, says Tenants’ Union NSW.
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NSW Housing and Homelessness peaks welcome Commonwealth funding

TUNSW has joined with other Housing and Homelessness peaks to welcome funding commitments made in the Commonwealth Government’s Budget 2017-18. 
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Out now! Outasite issue 3

Outasite issue 3 is hot off the presses and finding its way into mailboxes in land lease communities all over NSW. this issue contains articles including: Park closure; Tara Steers - Tenants…
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The Granny Flat Trap

Over the past six months the Southern Sydney Tenants' Advice and Advocacy Service at Metro Assist has seen a steady influx of problems with granny flats. There can be hidden traps when…
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