Eastern Area Tenants Service (EATS)

 

CONTACT

Phone

(02) 9386 9147

Hours:

Mon:

9:30am - 5pm

Tue:

9:30am - 5pm

Wed:

9:30am - 5pm

Thu:

9:30am - 5pm

Fri:

9:30am - 5pm

Note:

You can also contact us via 'get help' on our website

Contact online

 

ABOUT

Eastern Area Tenants Service (EATS) offers free advice, information and help to renters who are having problems with their landlords or real estate agents. We are funded by NSW Fair Trading and the majority of our funding comes from the interest earned on tenants bonds. EATS helps renters in private rental and public housing. We also help boarders and lodgers and people living in share houses.

Our services are available to renters in the Waverley, Woollahra and Randwick council areas in Sydney's Eastern Suburbs. We are not able to help landlords or head tenants in a dispute with a sub-tenant or lodger.

Call us on 9386 9147 or use our online request form at eats.org.au.

NEWS

Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
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Joint statement: Reinstate evidence requirements for evictions due to repairs or renovations

On Friday, 20th June, only five weeks after the new rental laws came into effect, ending no-grounds evictions, the NSW government significantly weakened the rules surrounding evictions for renovations/repairs. The NSW Government must commit to reinstating the evidence requirements for landlords seeking to evict a tenant due to significant repairs or renovations, and restore trust in the tenancy reform process— a joint st from the Tenants' Union and our sector partners.
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Tenancy law has changed in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Briefing: Occupancy Agreements

Some renters are not covered by the Residential Tenancies Act 2010 or any similar legislation. These marginal renters – including boarders, lodgers and many share house occupants – have no…
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Briefing: Occupancy Principles

'Occupancy principles' are part of the occupancy agreements model of law reform implemented by the Australian Capital Territory in its Residential Tenancies Act 1997 (ACT). The TU…
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Policy Paper: Reforming marginal renting

Most renters in NSW are covered by residential tenancies legislation. Some renters, however, are not. These 'marginal renters' come from different walks of life, and live in a wide…
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Submission: Draft Residential Tenancies Act Regulation 2010

As well as referring to the draft Regulation, this submission refers to the Residential Tenancies Act 2010 (NSW) (the Act),the Residential Tenancies Act 1987 (NSW) (the 1987 Act) and the…
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Submission: Residential Tenancies Bill 2009

In this submission we have taken a practical, technical perspective on the draft Bill. By this we mean that we accept that at this late stage in the long-running review of the State's…
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‘Reshaping Public Housing’ and Work Disincentives

Aspects of the recent ‘Reshaping Public Housing’ reforms have generated serious work disincentives for public housing tenants. These aspects of the reforms should be repealed.
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Submission: National Rental Affordability Scheme 2008

The National Association of Tenants Organisations is pleased to see the NRAS adopted by the Government and given such a high priority. We welcome it as an innovation and an addition to national…
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Briefing Paper: Tenant fraud bill

The Tenants' Union believes that it is important to ensure the integrity of the systems administered by the NSW Land and Housing Corporation (the corporate aspect of Housing NSW) for…
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Submission: Inquiry into allocation of social housing 2006

This submission is addressed to the first two of the terms of reference of the Inquiry. In particular, the submission considers: the allocation of social housing as one of several forms of…
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Redirecting

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