South West NSW Tenants Advice Service - VERTO (SWTAS)

 

CONTACT

Phone

1300 483 786

Hours:

Mon:

9am - 5pm

Tue:

9am - 5pm

Wed:

9am - 5pm

Thu:

9am - 5pm

Fri:

9am - 5pm

Contact online

 

ABOUT

VERTO South West Tenants Advice Service (SWTAS) trained Tenancy Consultants can help you to understand your rights and responsibilities as a tenant and will guide you through any issues you are having. Let us help you with: free confidential telephone advice, advice and representation at the NSW Civil and Administrative Tribunal (for eligible tenants), and referrals to other community services to assist with related issues.

Our services are available to all residential tenants living in and around Albury, Bathurst, Goulburn, Orange and Wagga Wagga.

SWTAS is a program of VERTO.

NEWS

Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
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Tenancy law has changed in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Goodbye no-grounds! Don't come back!

On 19 May 2025, new tenancy rules came into effect for evictions, renting with pets, and a fee-free way to pay the rent. We celebrated this milestone with an action in Town Hall square with speakers, cake and a giant letter saying "Goodbye No Grounds, Don't Come Back!"
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Waiting for social housing? Tell your story

Are you on the waiting list for social housing in NSW, Queensland or Tasmania? If so, researchers in a new project would like to learn more about what life is like as you wait for a social…
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Make Renting Fair: April Organising Meeting

It's time for our next Make Renting Fair organising meeting! This time around we'll be brainstorming and honing some policy asks for the campaign between now and the March 2023 NSW…
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Rent Tracker Postcode Tool

Use this tool to find rent data for your postcode. You can also adjust other filters, such as the type of home and number of bedrooms. Rent Tracker is compiled by the Tenants’ Union, based on…
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#MyRentedHome #MakeRentingFair social media week of action

We’re inviting all NSW renters to join the #MakeRentingFair #MyRentedHome social media week of action, in the week of Monday 4 April to Saturday 9 April. You are invited to share a photo on your…
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Public and community housing – Relocations, Transfers, and Renewal

This page contains resources relating to public and community housing renewal, and transfers of housing stock from public to community providers.
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Financial assistance for renters

NSW is in the midst of a housing crisis and many renters are struggling to afford the rent. However, paying rent is a fundamental obligation of the tenancy agreement. This page contains links to…
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Legal help for flood-affected communities

Our thoughts go out to the people, families and communities impacted by the flooding, storms, and dangerous rainfall across the state. Tenants Advice and Advocacy Services and Community Legal…
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Submission: Consultation on Energy Consumer Policies

This Tenants' Union submission addresses a selection of the issues discussed in the NSW Government Consultation on Energy Consumer Policies paper — those with most relevance to renting…
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Submission: Productivity Commission’s review of the National Housing and Homelessness Agreement Review

The Tenants' Union's focus in this brief submission is on how the agreement can deliver better housing outcomes for those in the broad private rental market, and for those renting in…
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Wills and probate in land lease communities – Appeal Panel settles disputes

In a recent decision of the Appeal Panel the question of whether a home can be sold without a grant of probate has been answered. Probate is the name of a court order granted by the Supreme…
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Disclosure in land lease communities – Tribunal clarifies duty

The obligation on an operator to provide a disclosure statement in the approved form before entering into a site agreement is straightforward. The purpose of the obligation is also clear – to…
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Eviction, Hardship, and the Housing Crisis

Moving house is generally considered one of life’s most stressful events. The financial costs, and the stress and anxiety associated with moving are substantial, and these are exacerbated when a…
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