Central Coast Tenants Advice and Advocacy Service (CCTAAS)

 

CONTACT

Phone

(02) 4353 5515

Hours:

Mon:

11am - 3pm

Tue:

11am - 3pm

Wed:

11am - 3pm

Thu:

11am - 3pm

Fri:

Unavailable

Contact online

 

ABOUT

Central Coast Tenants Advice and Advocacy Service (CCTAAS) is a free service for Central Coast tenants. We have operated for over 15 years, providing telephone and face-to-face advice, advocacy, and community legal education. We are funded through grants allocated to the Tenants Advice and Advocacy Program, overseen by NSW Fair Trading. Funds are raised from interest received on tenants rental bonds lodged with the Rental Bond Board.

Our services are available to renters in the Central Coast Local Government Area. We also assist tenants in the Lake Macquarie Local Government Area where the postcode is the same as Wyong. The region extends from Gwandalan in the north, down the coast to the Hawkesbury River and its islands in the south, and west to Bucketty and beyond Mangrove Creek. Please note that we do not assist landlords.

CCTAAS is a self incorporated not for profit entity managed by a volunteer Management Committee.

NEWS

Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
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Joint statement: Reinstate evidence requirements for evictions due to repairs or renovations

On Friday, 20th June, only five weeks after the new rental laws came into effect, ending no-grounds evictions, the NSW government significantly weakened the rules surrounding evictions for renovations/repairs. The NSW Government must commit to reinstating the evidence requirements for landlords seeking to evict a tenant due to significant repairs or renovations, and restore trust in the tenancy reform process— a joint st from the Tenants' Union and our sector partners.
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Tenancy law has changed in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Tenants' Union NSW welcomes extension of moratorium and an increased Residential Tenancy Support Payment

The Tenants' Union NSW welcomes the NSW Government's announcement the current eviction moratorium will continue until 11 November. This sits alongside an increase of an additional $1,…
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Housing crisis in regional NSW: What can be done?

Recently the Tenants’ Union of NSW provided a submission to the NSW Regional Housing Taskforce. Regional NSW is in the midst of housing crisis, and its impact is being felt particularly by…
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Submission: Regional Housing Taskforce

In this submission we provide data on the record low vacancy rates and the sharp increases in market rent in the private rental sector in the regions. We identify some of the key drivers of this…
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Outasite – land lease community magazine

The Tenants' Union has just published Outasite – our annual printed publication for land lease communities! It has been delivered to mailboxes in communities all over NSW. This issue…
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Light at the end of the tunnel?

The long-running dispute over electricity charges in land lease communities continues. Just over 12 months ago we became aware of, and reported on, operators relinquishing their right to on-sell…
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Review overview

At the end of 2020 the NSW Government released the Discussion Paper on the Statutory Review of the Residential (Land Lease) Communities Act 2013. Individuals and organisations were invited to…
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Reckless retaliation?

Many Outasite readers will know the name Margaret Reckless. She is the home owner whose name was given to the method to calculate electricity charges for home owners on embedded electricity…
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Community by definition

In the vast majority of land lease community cases that we encounter, it is generally clear and accepted by all parties that there is a land lease community in operation and subsequently that…
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Damage, loss and abandonment

A number of land lease communities were impacted by the floods in the Mid North Coast in March 2021. Some homes in those communities were significantly damaged by flood waters, leaving home…
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Unstable ground

Land lease living is often talked about as an affordable housing option, particularly for retirees who want to downsize and free up funds. New, modern homes can be expensive but, when compared…
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Local Government complications

The list of issues surrounding the interaction of local councils and local government regulations with land lease community operators and home owners is long. To bring some of these issues into…
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An Independent Voice

The Independent Park Residents Action Group began to take shape in 2013 when twenty-two home owners’ representatives travelled to the Central Coast for an urgent meeting. The meeting was…
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