South West NSW Tenants Advice Service - VERTO (SWTAS)

 

CONTACT

Phone

1300 483 786

Hours:

Mon:

9am - 5pm

Tue:

9am - 5pm

Wed:

9am - 5pm

Thu:

9am - 5pm

Fri:

9am - 5pm

Contact online

 

ABOUT

VERTO South West Tenants Advice Service (SWTAS) trained Tenancy Consultants can help you to understand your rights and responsibilities as a tenant and will guide you through any issues you are having. Let us help you with: free confidential telephone advice, advice and representation at the NSW Civil and Administrative Tribunal (for eligible tenants), and referrals to other community services to assist with related issues.

Our services are available to all residential tenants living in and around Albury, Bathurst, Goulburn, Orange and Wagga Wagga.

SWTAS is a program of VERTO.

NEWS

Tenancy law has changed in NSW

After many years of campaigning, NSW renters won some significant improvements to tenancy law over 2024-2026. Find out more...
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Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
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Goodbye no-grounds! Don't come back!

On 19 May 2025, new tenancy rules came into effect for evictions, renting with pets, and a fee-free way to pay the rent. We celebrated this milestone with an action in Town Hall square with speakers, cake and a giant letter saying "Goodbye No Grounds, Don't Come Back!"
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Tips: The easy way to claim your bond

You can put in your bond claim as soon as you have moved out of your rental home and returned the keys. You can do this whether you and the landlord agree or disagree on the amount to be…
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CLCNSW welcomes crucial funding from NSW government

NSW Attorney General Mark Speakman today announced over $6 million over two years in additional funding for community legal centres in NSW, stepping in to fill the void created by a pending…
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Tenants' Union releases results of survey of share house residents

Sharehouse residents have voiced their support for fair share-house rules in a new survey from the Tenants' Union of NSW. The current legal situation for share house residents is confusing…
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Sometimes you need help to get on the right track

Raymond Morris is a public housing tenant who's very active in his community – he's mentored and supported hundreds of people in recovery from drug and alcohol addiction. Last year,…
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Report: Share Housing in NSW

Between December 2016 and January 2017, the Tenants' Union of NSW and TAASs conducted a survey of people who have lived in a sharehouse over the last five years, to gather data and insights…
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Federal Government must not let us down - ACOSS and National Shelter release 6 point National Housing Affordability Plan

Releasing today its 6 point "Housing Australia's People: A Serious Plan'", ACOSS and National Shelter set out a comprehensive package of reforms that would deliver growth in…
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Funding cuts to Community Legal Centres reversed

Funding cuts to Community Legal Centres reversed
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Community Housing Transfers - What's It All About? - 2 New Forums

Community Housing Transfers - What's It All About? - 2 New Forums
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Escaping an unsafe and insecure rental nightmare

Kellie and her son Elijah are tenants on the Central Coast. At their previous place the landlord failed to abide by the agreement and renting laws in a number of ways. So Kellie got advice from…
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Home ownership is falling - what needs to happen?

Our Advocacy and Research Officer Leo spoke to ABC News 24 about a new report which shows that Australia has one of the lowest rates of home ownership amongst 9 countries analysed by HSBC.…
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Report: Airbnb's effect on rents

The Tenants’ Union of NSW has released a report examining the impact of Airbnb on rents in Sydney in advance of the government responding to its inquiry into short term lets. The key finding is…
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Which agreement?

People who live in residential land lease communities do so under an agreement or contract. The Tenants’ Union and Tenants Advice and Advocacy Services are frequently asked questions about…
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