Northern Rivers Tenants Advice and Advocacy Service (NORTAAS)

 

CONTACT

Phone

(02) 6621 1022

1800 649 135

Hours:

Mon:

10am-4pm

Tue:

10am-4pm

Wed:

Unavailable

Thu:

10am-4pm

Fri:

10am-4pm

 

ABOUT

The Northern Rivers Tenants Advice & Advocacy Service (NORTAAS) provides free advice and referral for all tenants and residential parks residents in the NSW Northern Rivers.

Our services are available to renters from Tweed Heads to Grafton and west to Drake.

NORTAAS is a program of Northern Rivers Community Legal Centre.

You can request advice using our online intake form

See also the helpful information in the Disaster Damage Factsheet

NEWS

05/12/2022

Standing Strong – Tenant Advocates Conference

In November 2022 almost 100 Tenant Advocates and guests gathered on Yuin Country for our Annual Conference. The theme of the conference this year was "Standing Strong" – in reference to the work Tenant Advocates do supporting tenants, especially through tough times like the last few years. 
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25/11/2022

Research: Northern Rivers floods expose flaws in NSW housing system

As flooding impacts more NSW communities, new research from UNSW City Futures Research Centre, jointly commissioned by the Tenants' Union of NSW along with Mission Australia, St Vincent de Paul Society NSW, Social Futures, The Salvation Army Australia, Australian Red Cross shows action needs to be taken to safeguard regional Australians against homelessness and displacement as severe weather events become more common.
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02/03/2022

Legal help for flood-affected communities

Our thoughts go out to the people, families and communities impacted by the flooding, storms, and dangerous rainfall across the state. Tenants Advice and Advocacy Services and Community Legal Centres are here to help.
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18/08/2021

Increased rent relief support payments, but NSW Eviction Moratorium must be extended

Yesterday the NSW Government announced they are increasing the rent relief support available up to $3000 for landlords who reduce (waive) rent by this amount for impacted tenants. We welcome and…
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10/08/2021

COVID-19 Financial Incentives for Landlords

The NSW Government has introduced financial incentives that can be claimed by landlords who provide a rent reduction to tenants impacted by COVID-19 during this period. If you are an ‘impacted…
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03/08/2021

WESTS lockdown service update

The Western Sydney Tenants' Service (WESTS) is operating remotely during the COVID-19 Lockdown period. We will continue to deliver our excellent service to the Western Sydney community…
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22/07/2021

Support for International Students: Pilot Hub Launched

International students have faced incredible hardship throughout the COVID-19 epidemic. At the peak of the pandemic, six international students began regular International student support…
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19/07/2021

Requests for access during lockdown?

The Public Health Orders so far have continued to allow landlords and their agents to force a range of entries into residential premises against the wishes of the occupants and their attempts to…
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13/07/2021

Stop on evictions and financial supports for impacted renters

The Tenants’ Union of NSW welcomes this afternoon’s announcement from the Federal and NSW Governments recognising the need to support renting households who might be struggling as a result of…
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13/07/2021

NSW Peaks push for measures to support households struggling during current lockdown.

The Tenants Union of NSW, with the NSW Council of Social Services (NCOSS) and Homelessness NSW, have written to Premier Berejiklian and Treasurer Perrottet, asking them to ensure measures are in…
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06/07/2021

Young Renters: We hear you!

A new report by the Tenants’ Union of NSW and Youth Action digs into issues facing renters under 30. Young people’s voices feature, with quotes taken from the 304 responses to our survey of…
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30/06/2021

A day in the life of Tenant Advocate Neissa Carpenter Holmes

We interview Neissa Carpenter Holmes – a Tenant Advocate with Murra Mia Tenant Advocacy Service. Neissa assist tenants in the Illawarra and Shoalhaven area. Her day to day work involves giving…
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26/05/2021

WESTS Community Engagement Day

On Friday 21 May 2021, WESTS held a community engagement event at the Skye Hotel in Parramatta to reconnect with key partners of our organisation. The event was a great success. There were over…
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13/05/2021

Renting: What needs to change?

“There’s no place like home.” But for so many of us who rent, current tenancy laws and practice prevent renters from feeling the sense of being settled and secure needed to really feel 'at…
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11/05/2021

Public housing maintenance: a 'real fix' needed

Yesterday the Tenants' Union NSW's CEO Leo Patterson Ross and Policy and Advocacy Coordinator Jemima Mowbray attended a public hearing of the Follow Up Review of the Management of…
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