Northern NSW Aboriginal Tenants Advice & Advocacy Service (NATAAS)

 

CONTACT

Phone

1800 248 913

(02) 6643 4426

Hours:

Mon:

8:30am-4:30pm

Tue:

8:30am-4:30pm

Wed:

8:30am-4:30pm

Thu:

8:30am-4:30pm

Fri:

8:30am-4:30pm

 

ABOUT

The Northern NSW Aboriginal Tenants Advice and Advocacy Service (NATAAS) provides advice and advocacy to Aboriginal clients who have issues with their tenancy whether in social, community, or private housing. We provide telephone advice, letters of support, attend the Tribunal if you require support, and mediation where necessary with housing providers on your behalf. We can assist with Housing Appeals Committee applications, and follow up on your repairs issues. We can help find services who can assist you if you require support on other issues, and also attend meetings between you and your landlord (including Housing NSW), and negotiate with landlords if required. NATAAS can provide face-to-face outreach services (we will come to you), subject to availability. We also provide Community Education and Duty Advocacy.

Our services are available to Aboriginal renters in the areas from Wyong all up to Tweed Heads, then northwest to Boggabilla and down to Narrabri, and down to Muswellbrook.

If you are in the Newcastle area, please call the Newcastle office on 4967 7756.

This is a specialist Aboriginal Service. Non-Aboriginal tenants please contact your local tenants' service.

NEWS

Wed, 06/12/2023 - 13:22

Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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Mon, 05/12/2022 - 12:59

Standing Strong – Tenant Advocates Conference

In November 2022 almost 100 Tenant Advocates and guests gathered on Yuin Country for our Annual Conference. The theme of the conference this year was "Standing Strong" – in reference to the work Tenant Advocates do supporting tenants, especially through tough times like the last few years. 
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Tue, 09/11/2021 - 12:28

Forging Ahead – Tenant Advocates Conference

In October 2021, around 100 Tenant Advocates from across NSW came together online for our annual Tenants Advice and Advocacy Services Conference, under the theme 'Forging Ahead'. It was a great opportunity for Tenant Advocates to hear from each other about the issues faced by different renters, and to learn, discuss and innovate in our practice. A main focus of the Conference this year was the huge challenges faced by renters due to COVID and the ongoing housing crisis, as well as how we can forge ahead and continue to improve.
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15/06/2020

Reflections on 10 years of Tenant Advocacy

After 10 and a half years, Maralyn Schofield is leaving her role as Coordinator of the Northern Rivers Tenants' Advice and Advocacy Service. We took the opportunity to ask her for some of…
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15/06/2020

60 day stop on COVID-19 evictions ends, restrictions on evictions continue

From 14 June the initial 60 day stop on evictions for rent arrears where the household is in financial hardship due to COVID-19 ended. However, there are still restrictions on the eviction of…
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12/06/2020

International student COVID-19 crisis accommodation

The NSW Government is funding temporary crisis accommodation for vulnerable international students in NSW during the current COVID-19 pandemic. The scheme will be delivered through approved…
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01/06/2020

Submission: Inquiry into Homelessness

In this submissions we focus on the insufficient protections and supports provided for people who rent their homes, particularly in the private rental market. We outline a range of policy and…
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25/05/2020

Change Management: Social Housing Management Transfers Program Best Practice Report

Between October 2018 and September 2019 the management of more than 14,000 public housing tenancies across nine geographical regions of NSW was transferred from the management of the Department…
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15/05/2020

New report finds investment in social housing is critical to Australia’s post-COVID-19 economic recovery  

Three initiatives are critical to Australia’s post COVID-19 economic recovery, a new report finds: build additional social and affordable housing stock across NSW; repair old social housing…
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14/05/2020

NSW Parliament passes extra emergency measures: what this means for renters

On Tuesday and Wednesday this week NSW Parliament considered a number of measures that might provide further support for NSW renters during the COVID-19 pandemic. While not all of the measures…
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12/05/2020

Further support needed for renters in NSW

The current COVID-19 health crisis has impacted everyone in our community. For many renters the challenge of losing a job and reduced household income, or other financial and health impact, has…
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11/05/2020

Rent Reduction Calculator

We are proud to make this calculator available to people in NSW looking at negotiating rents. It's an unfamiliar process for many people, and it can be tricky working out what you can…
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01/05/2020

Social Housing Management Transfers Program: Best Practice Report – Tenants' Experience

This report focusses on the experiences of tenants during the transfer period and in the months following the transfer with the aim of identifying practices and policies that have impacted…
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01/05/2020

Briefing: Further supports required for renters during COVID-19 health crisis

This briefing provides an overview of the basic framework of the NSW Evictions Moratorium implemented through the Residential Tenancies Amendment (COVID-19) Regulation 2020. We welcome the…
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