The Northern NSW Aboriginal Tenants Advice and Advocacy Service (NATAAS) provides advice and advocacy to Aboriginal clients who have issues with their tenancy whether in social, community, or private housing. We provide telephone advice, letters of support, attend the Tribunal if you require support, and mediation where necessary with housing providers on your behalf. We can assist with Housing Appeals Committee applications, and follow up on your repairs issues. We can help find services who can assist you if you require support on other issues, and also attend meetings between you and your landlord (including Housing NSW), and negotiate with landlords if required. NATAAS can provide face-to-face outreach services (we will come to you), subject to availability. We also provide Community Education and Duty Advocacy.
Our services are available to Aboriginal renters in the areas from Wyong all up to Tweed Heads, then northwest to Boggabilla and down to Narrabri, and down to Muswellbrook.
If you are in the Newcastle area, please call the Newcastle office on 4967 7756.
This is a specialist Aboriginal Service. Non-Aboriginal tenants please contact your local tenants' service.
Following the Christmas break we are back on the road visiting parks and providing free information sessions for residents. We have just been out and about with Tenant Advocates in South and…
Robyn Stafford lives in Minto, a suburb in south western Sydney. She has experience as a tenant who has been through a redevelopment process in public housing. She has been active in working…
Women from a refugee background face a multitude of challenges and barriers when trying to find a place to call home in Australia. Like many Australians faced with a sudden change in living…
In this piece, boarding house resident Alison Jolly tells her story: "The housing situation for older single women like me (I’m 61) can be difficult unless they own their own home. Many of…
"It’s so hard to find rental accommodation that is in any way decent. I watch the papers all the time and have my name with lots of agents, but they don’t care. You should see some of the…
Indigo Dunphy is a 20 year old queer person who, at the time of interviewing, was living in a share house with another queer woman and two straight men. She has a girlfriend who stayed over…
This is a story about Gretta, a boarding house resident. She has lived in two boarding houses. The first she liked very much as it included a communal living area as well as shared facilities.…
"Fleeing an abusive relationship was the most frightening experience of my life. By the time we fled, it was already a game of life or death. Leaving often angers the abuser even more and…
In Victoria a number of advocacy groups are campaigning for a special Ombudsman to administer complaints against the retirement housing sector, including residential parks. The Consumer Law…
It has been five years since the Residential Tenancies Act 2010 came into force and it is now due for its five year statutory review. In October 2015, NSW Fair Trading released a discussion…
The issue of repairs and maintenance for public housing tenants has been a concern for the Tenants' Union and TAASs over a number of years. The Tenants' Union has worked with TAASs to…
