Northern NSW Aboriginal Tenants Advice & Advocacy Service (NATAAS)

 

CONTACT

Phone

1800 248 913

(02) 6643 4426

Hours:

Mon:

8:30am-4:30pm

Tue:

8:30am-4:30pm

Wed:

8:30am-4:30pm

Thu:

8:30am-4:30pm

Fri:

8:30am-4:30pm

 

ABOUT

The Northern NSW Aboriginal Tenants Advice and Advocacy Service (NATAAS) provides advice and advocacy to Aboriginal clients who have issues with their tenancy whether in social, community, or private housing. We provide telephone advice, letters of support, attend the Tribunal if you require support, and mediation where necessary with housing providers on your behalf. We can assist with Housing Appeals Committee applications, and follow up on your repairs issues. We can help find services who can assist you if you require support on other issues, and also attend meetings between you and your landlord (including Housing NSW), and negotiate with landlords if required. NATAAS can provide face-to-face outreach services (we will come to you), subject to availability. We also provide Community Education and Duty Advocacy.

Our services are available to Aboriginal renters in the areas from Wyong all up to Tweed Heads, then northwest to Boggabilla and down to Narrabri, and down to Muswellbrook.

If you are in the Newcastle area, please call the Newcastle office on 4967 7756.

This is a specialist Aboriginal Service. Non-Aboriginal tenants please contact your local tenants' service.

NEWS

Tenancy law has changed in NSW

After many years of campaigning, NSW renters won some significant improvements to tenancy law over 2024-2026. Find out more...
Read more

Koori Renters Kit

Clear, practical, and culturally-informed info about renting laws in NSW, so mob know their rights, responsibilities, and options.
Read more

Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
Read more

Energy efficiency rental standards – renters have your say!

The Minimum Energy Efficiency Rental Standards (MEERS) consultation is now open. Here's how you can contribute.
Read more

Job opportunity: Paralegal (Aboriginal Support)

Join the team working for housing justice!
A part-time Paralegal is required to join the legal practice of the Centre working to address housing legal issues for and with Aboriginal…
Read more

Submission: Intergenerational Housing Inequity

Tenants' Union submission to the Select Committee on Intergenerational Housing Inequity
Read more

Removal of residents’ mailboxes

One essential service was recently removed for some land lease community residents, namely their mailboxes.
Read more

ARPRA Successfully Advocates for Liquor Licence Exemption for Over 55’s Communities

New liquor licence exemptions make it unnecessary for a liquor licence to be held for eligible communities. However eligible communities must meet specific criteria.
Read more

El Lago tenants awarded compensation for untenable conditions

Tenants at El Lago launched Tribunal action over villas which were far from secure or reasonably fit for habitation, and offered little in the way of peace, comfort and quiet enjoyment.
Read more

Land lease home owners press for urgency on legislative reforms for site repairs

For a number of home owners the need for major site repairs has been becoming unmanageable and detrimental to their homes.
Read more

Tenancy law has changed in NSW

After many years of campaigning, NSW renters won some significant improvements to tenancy law over 2024-2026. Find out more...
Read more

Submission: Protection of Personal Information Bill

Tenants’ Union submission to the Inquiry into the Residential Tenancies Amendment (Protection of Personal Information) Bill 2025.
Read more

Smart Rental Bonds - are Portable Bonds finally here?

Tenants' Union of NSW Media Release in response to NSW Government media release on Smart Rental Bonds Scheme
Read more

Fair go for renters in tax reform

Property investors are getting billions in tax breaks through negative gearing and the capital gains tax discount but renters aren't getting much in return.
Read more