Mid Coast Tenants Advice and Advocacy Service (MCTAAS)

 

CONTACT

Phone

(02) 6583 9866

1800 777 722 (local landlines only)

Hours:

Mon:

9am-4pm

Tue:

9am-4pm

Wed:

9am-4pm

Thu:

9am-4pm

Fri:

9am-4pm

 

ABOUT

Mid Coast Tenants Advice and Advocacy Service (MCTAAS) is a free service providing information and advice to all tenants, including private and social housing tenants, and home owners in residential communities. Where appropriate, we also provide advocacy and representation to clients with proceedings before the NSW Civil & Administrative Tribunal. We also provide education in tenants' rights, for community workers, tenants, land lease community residents and community groups.

Our services are available to clients in the Local Government Areas of Hastings, Kempsey, Bellingen, Nambucca, Coffs Harbour and the Greater Taree part of Mid-Coast.

You can also email us: enquiries@midcoast.tenants.org.au or fill in our online advice request form

Groups and organisations can complete our community education form to request a community education session from us.

NEWS

Tenancy law has changed in NSW

After many years of campaigning, NSW renters won some significant improvements to tenancy law over 2024-2026. Find out more...
Read more

Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
Read more

Joint statement: Reinstate evidence requirements for evictions due to repairs or renovations

On Friday, 20th June, only five weeks after the new rental laws came into effect, ending no-grounds evictions, the NSW government significantly weakened the rules surrounding evictions for renovations/repairs. The NSW Government must commit to reinstating the evidence requirements for landlords seeking to evict a tenant due to significant repairs or renovations, and restore trust in the tenancy reform process— a joint st from the Tenants' Union and our sector partners.
Read more

Outasite – land lease community magazine

The Tenants' Union has just published Outasite – our annual printed publication for land lease communities! It has been delivered to mailboxes in communities all over NSW. This issue…
Read more

Light at the end of the tunnel?

The long-running dispute over electricity charges in land lease communities continues. Just over 12 months ago we became aware of, and reported on, operators relinquishing their right to on-sell…
Read more

Review overview

At the end of 2020 the NSW Government released the Discussion Paper on the Statutory Review of the Residential (Land Lease) Communities Act 2013. Individuals and organisations were invited to…
Read more

Reckless retaliation?

Many Outasite readers will know the name Margaret Reckless. She is the home owner whose name was given to the method to calculate electricity charges for home owners on embedded electricity…
Read more

Community by definition

In the vast majority of land lease community cases that we encounter, it is generally clear and accepted by all parties that there is a land lease community in operation and subsequently that…
Read more

Damage, loss and abandonment

A number of land lease communities were impacted by the floods in the Mid North Coast in March 2021. Some homes in those communities were significantly damaged by flood waters, leaving home…
Read more

Unstable ground

Land lease living is often talked about as an affordable housing option, particularly for retirees who want to downsize and free up funds. New, modern homes can be expensive but, when compared…
Read more

Local Government complications

The list of issues surrounding the interaction of local councils and local government regulations with land lease community operators and home owners is long. To bring some of these issues into…
Read more

An Independent Voice

The Independent Park Residents Action Group began to take shape in 2013 when twenty-two home owners’ representatives travelled to the Central Coast for an urgent meeting. The meeting was…
Read more

Interference with Sale of Home

Allan and Lynn Reece are home owners and age pensioners. They live in a land lease community called Emerald Tiki Village Caravan Park at Anna Bay in NSW. In early June, 2017 the Reece’s met Mr…
Read more

Age restriction rule allowed

A challenge to an age restriction rule has failed and new home owners and their occupants must be over 55 years of age despite the community being a holiday park marketed at families with young…
Read more

Retirement upheaval update

In the long-running Hacienda saga, home owners have achieved a very significant outcome in the face of misconduct by a rogue operator.
Read more