Northern Rivers Tenants Advice and Advocacy Service (NORTAAS)

 

CONTACT

Phone

(02) 6621 1022

1800 649 135

Hours:

Mon:

9am-12:30pm

Tue:

9am-12:30pm

Wed:

9am-12:30pm

Thu:

Unavailable

Fri:

9am-12:30pm

Contact online

 

ABOUT

The Northern Rivers Tenants Advice and Advocacy Service (NORTAAS) provides free advice and referral for all tenants and residential parks residents in the NSW Northern Rivers.

Our services are available to renters from Tweed Heads to Grafton and west to Drake.

NORTAAS is a program of Northern Rivers Community Legal Centre.

You can request advice using our online intake form. 

See also the helpful information in the Disaster Damage Factsheet. 

NEWS

Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
Read more

Tenancy law has changed in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, will end no-grounds evictions and make it easier to have pets in your home. Find out more...
Read more

Goodbye no-grounds! Don't come back!

On 19 May 2025, new tenancy rules came into effect for evictions, renting with pets, and a fee-free way to pay the rent. We celebrated this milestone with an action in Town Hall square with speakers, cake and a giant letter saying "Goodbye No Grounds, Don't Come Back!"
Read more

Trash talk

This story makes good use of bad rubbish – thanks to the advocacy of a land lease community Residents Association!
Read more

Submission: Anti-Discrimination Act Review

The NSW Law Reform Commission is currently undertaking a review of the Anti-Discrimination Act 1967 NSW. The Tenants' Union participated in a stakeholder consultation meeting and submitted…
Read more

Submission: NSW Mental Health and Wellbeing Strategy

The Mental Health Commission of NSW is leading the development of the Strategy for Mental Health and Wellbeing in NSW. The Tenants' Union contributed to the consultation on this strategy…
Read more

Obituary – Rod Nicoll

The Tenants Union Residential Land Lease Communities team and the Residential Land Lease Communities Forum members are deeply saddened to learn of the recent death of Rod Nicoll.
Read more

Warrawong NAIDOC Family Fun Day 2025 – Celebrating Strength, Vision & Legacy  

This year’s Warrawong NAIDOC Family Fun Day was an incredible celebration of culture, community, and connection.
Read more

Briefing: Residential Tenancies Amendment (Protection of Personal Information) Bill 2025

The Residential Tenancies Amendment (Protection of Personal Information) Bill 2025 was introduced into NSW Parliament in June 2025. The Bill introduces a range of important reforms in relation…
Read more

Submission: Economic Reform Roundtable – Housing System Reform for Productivity and Resilience

The Tenants’ Union of NSW welcomes the opportunity to contribute to the Economic Reform Roundtable and strongly encourages the government to consider housing system reform, particularly in…
Read more

Help protect against renovictions!

The NSW government has significantly weakened the rules surrounding evictions for renovations/repairs. Take action to demand they bring back and strengthen protections from 'renovictions.…
Read more

Tenancy posters far and wide!

Look out for over 5,000 tenancy posters all across NSW – in local cafes, libraries, and on the streets! Or download and print them to put on a wall near you.
Read more

Joint statement: Reinstate evidence requirements for evictions due to repairs or renovations

On Friday, 20th June, only five weeks after the new rental laws came into effect, ending no-grounds evictions, the NSW government significantly weakened the rules surrounding evictions for…
Read more

Submission: Inner West Council’s Fairer Future Plan

The Tenants' Union contributed to the recent Inner West Council consultation on their Fairer Future Plan.
Read more

New laws to protect renters privacy and improve advertising

The Tenants’ Union of NSW welcomes the NSW Government's announcement of important changes to tenancy law in NSW which will provide better protections for renters personal information and…
Read more