What we do: Free telephone advice, information, advocacy, and (where appropriate) representation at the NSW Civil and Administrative Tribunal (NCAT).
Who we can assist: people renting privately through a landlord or Real Estate Agent, tenants in Public and Community housing, tenants renting Caravan Parks, homeowners in Land Lease Communities and residents of Boarding Houses. Our services are available to renters in Newcastle, Lake Macquarie, Port Stephens, Maitland, Cessnock, Singleton, Upper Hunter, Muswellbrook or the Great Lakes areas of Mid Coast Local Government Area.
On Friday, 20th June, only five weeks after the new rental laws came into effect, ending no-grounds evictions, the NSW government significantly weakened the rules surrounding evictions for renovations/repairs. The NSW Government must commit to reinstating the evidence requirements for landlords seeking to evict a tenant due to significant repairs or renovations, and restore trust in the tenancy reform process— a joint st from the Tenants' Union and our sector partners.
One of the most concerning changes in the new Residential (Land Lease) Communities Act 2013 is the introduction of ‘voluntary sharing arrangements’. Under the voluntary sharing arrangement…
Everyone loves a big, beautiful, shady tree in the backyard or by the side of the road … except, of course, when that tree’s overhanging branches threaten to fall during a storm and cause…
The Residential (Land Lease) Communities Act 2013 (the Act) introduces some new and necessary rights for home owners in the area of home sales. Selling a home on-site without interference should…
It is an operator’s responsibility to ensure that emergency service vehicles can access a park. We spoke to a park resident about the emergency access issues he faced in his park.
The Residential (Land Lease) Communities Act 2013 introduces a new possibility for the setting of site fees in new site agreements. The standard form agreement provides for site fees to be set…
From 1 November 2015 people who rent a home in a residential community (residential park) will have rights and responsibilities under both the Residential Tenancies Act 2010 and the Residential…
Despite the challenging environment the Tenants' Union continues to deliver for tenants in NSW. This
Annual Report gives detail of our important achievements in areas of policy…
In our new feature ‘This is my park’ Janice Edstein of Sea Winds Village shares her experiences of park living. "My husband John had to retire in his 50s because of heart problems and as we…
You may remember we reported on emergency access issues at Wallacia Caravan Park in our May issue of Outasite Lite. Residents considered the emergency access arrangements in the park to be…
On 7 August the final regulation for the Residential (Land Lease) Communities Act 2013 was released by Minister Dominello, the Minister responsible for Fair Trading. Mr Dominello announced that…
The Sirius Building embodies a long struggle by a group of tenants to remain in their community. A central aspect of the proposed listing is the people living in it and their role in stopping…
"I wear many hats: mother, friend, student, teacher, researcher, tenant, wife, country music enthusiast… Each of these, compartmentalised, functions as a well-oiled machine. However, as…
