Central Coast Tenants Advice and Advocacy Service (CCTAAS)

 

CONTACT

Phone

(02) 4353 5515

Hours:

Mon:

11am - 3pm

Tue:

11am - 3pm

Wed:

11am - 3pm

Thu:

11am - 3pm

Fri:

Unavailable

 

ABOUT

Central Coast Tenants Advice and Advocacy Service (CCTAAS) is a free service for Central Coast tenants. We have operated for over 15 years, providing telephone and face-to-face advice, advocacy, and community legal education. We are funded through grants allocated to the Tenants Advice and Advocacy Program, overseen by NSW Fair Trading. Funds are raised from interest received on tenants rental bonds lodged with the Rental Bond Board.

Our services are available to renters in the Central Coast Local Government Area. We also assist tenants in the Lake Macquarie Local Government Area where the postcode is the same as Wyong. The region extends from Gwandalan in the north, down the coast to the Hawkesbury River and its islands in the south, and west to Bucketty and beyond Mangrove Creek. Please note that we do not assist landlords.

CCTAAS is a self incorporated not for profit entity managed by a volunteer Management Committee.

NEWS

Rights on Paper, Eviction in Practice

Vulnerable tenants are often expected to navigate housing problems at the very moment they are least able. At NCAT, vulnerable tenants may present with serious issues such as threatened eviction, rent arrears, access issues, hoarding, unauthorised occupants, failure to attend a hearing, and more. However, in practice, these issues are usually linked to a wide range of other factors, including disability, mental illness, trauma, hospitalisation, cognitive impairment, family violence, lack of support, sudden loss of capacity, and others.
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Tenancy law has changed in NSW

After many years of campaigning, NSW renters won some significant improvements to tenancy law over 2024-2026. Find out more...
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Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
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Tales from the Illawarra

The Illawarra region on the South Coast of NSW is home to nine residential parks providing accommodation to over 2,000 long term residents. Many are located in an enviable position between the…
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Spreading the word

The Tenants’ Union is excited to announce that the Law and Justice Foundation of New South Wales has provided us with funding to support the provision of a new suite of resources and a community…
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We're back!

Welcome to the new look Outasite Lite. So much has happened in the world of residential parks since issue 14 was published in December 2013. Sadly, the Park and Village Service (PAVS) is no…
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Research: Survey Report – Affordable housing and the NSW rental market

Early in 2014 the Tenants’ Union conducted a short online survey on Housing Affordability to gauge tenants' experiences and expectations of renting. 580 tenants responded. The most striking…
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Submission: Draft Strata Schemes Management Bill 2014

The Tenants' Union appreciates the opportunity to make submissions on the draft Strata Schemes Management Bill 2014 (NSW) (the draft Bill).
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Submission: Draft Strata Schemes Development Bill 2014

The Tenants' Union recently made comment on the draft Strata Development Bill. We have concerns about the proposed strata renewal process and the impact the process would have on elderly…
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Submission: Senate Economic References Committee Inquiry into Affordable Housing

This submission has two purposes. First, it reviews the current state and recent history of the housing market, with particular attention to the huge inflation in house prices over the past two…
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Report: Snapshot analysis of registrable boarding houses and the roomshare market

The Tenants' Union sought an indication of the extent to which the Boarding Houses Act 2012 applies to the roomshare market, and the extent to which registrable boarding houses in the room-…
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Submission: Social, public, and affordable housing inquiry

The Tenants' Union submission to the Inquiry into Social, Public and Affordable Housing has two purposes. First, it reviews the current state and recent history of the housing market, with…
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Annual Report 2012-2013

The 2012-2013 year saw the board and staff undertake some demanding work to ensure the Tenants’ Union continues in its mission to represent all tenants in NSW, whether they are private renters,…
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Submission: Review of Aboriginal Land Rights Act 1983

Proposed changes to the legislation are aimed at reducing bureaucratic burdens on Local Aboriginal Land Council’s (LALC) and the NSW Aboriginal Land Council (NSWALC). The Tenants' Union is…
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Submission: New Planning System for NSW & Draft Metropolitan Strategy for Sydney to 2031

In this brief submission the Tenants' Union focusses our remarks on the implications of the proposed New Planning System, and the Draft Metropolitan Strategy, for low income households in…
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