Mid Coast Tenants Advice and Advocacy Service (MCTAAS)

 

CONTACT

Phone

(02) 6583 9866

1800 777 722 (local landlines only)

Hours:

Mon:

9am-4pm

Tue:

9am-4pm

Wed:

9am-4pm

Thu:

9am-4pm

Fri:

9am-4pm

 

ABOUT

Mid Coast Tenants Advice and Advocacy Service (MCTAAS) is a free service providing information and advice to all tenants, including private and social housing tenants, and home owners in residential communities. Where appropriate, we also provide advocacy and representation to clients with proceedings before the NSW Civil & Administrative Tribunal. We also provide education in tenants' rights, for community workers, tenants, land lease community residents and community groups.

Our services are available to clients in the Local Government Areas of Hastings, Kempsey, Bellingen, Nambucca, Coffs Harbour and the Greater Taree part of Mid-Coast.

You can also email us: enquiries@midcoast.tenants.org.au or fill in our online advice request form

Groups and organisations can complete our community education form to request a community education session from us.

NEWS

Tenancy law has changed in NSW

After many years of campaigning, NSW renters won some significant improvements to tenancy law over 2024-2026. Find out more...
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Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
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Joint statement: Reinstate evidence requirements for evictions due to repairs or renovations

On Friday, 20th June, only five weeks after the new rental laws came into effect, ending no-grounds evictions, the NSW government significantly weakened the rules surrounding evictions for renovations/repairs. The NSW Government must commit to reinstating the evidence requirements for landlords seeking to evict a tenant due to significant repairs or renovations, and restore trust in the tenancy reform process— a joint st from the Tenants' Union and our sector partners.
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Submission: Economic Reform Roundtable – Housing System Reform for Productivity and Resilience

The Tenants’ Union of NSW welcomes the opportunity to contribute to the Economic Reform Roundtable and strongly encourages the government to consider housing system reform, particularly in…
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Help protect against renovictions!

The NSW government has significantly weakened the rules surrounding evictions for renovations/repairs. Take action to demand they bring back and strengthen protections from 'renovictions.…
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Tenancy posters far and wide!

Look out for over 5,000 tenancy posters all across NSW – in local cafes, libraries, and on the streets! Or download and print them to put on a wall near you.
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Joint statement: Reinstate evidence requirements for evictions due to repairs or renovations

On Friday, 20th June, only five weeks after the new rental laws came into effect, ending no-grounds evictions, the NSW government significantly weakened the rules surrounding evictions for…
Read more

Submission: Inner West Council’s Fairer Future Plan

The Tenants' Union contributed to the recent Inner West Council consultation on their Fairer Future Plan.
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New laws to protect renters privacy and improve advertising

The Tenants’ Union of NSW welcomes the NSW Government's announcement of important changes to tenancy law in NSW which will provide better protections for renters personal information and…
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Tenants' Union response to NSW Budget 2025-26

The Tenant’s Union recognises the NSW state budget handed down today by the Treasurer which includes a range of items intended to assist with the housing and justice needs of the community.
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NSW Government undermines tenant protections against eviction

Media release from the Tenants' Union of NSW on the removal of important evidence requirements for renovation evictions.
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End of Tenancy Survey

The NSW Government Department of Fair Trading's end of tenancy survey is an important data source, shedding light on the dynamics of rental arrangements within the state. This Tenants…
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Tips: Avoiding rental scams

In the process of finding a rental home, be aware that there are scammers who try to trick people into paying for places that either don’t exist or are completely different to the photos in the…
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Mortgagee repossession

As a tenant in NSW you have certain legal rights – this resource explains your rights if the landlord doesn’t pay their loan, and the bank or lender (the ‘mortgagee’) wants to sell or take…
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NARO Response to State of the Housing System 2025

The National Association of Renters’ Organisations welcomes the release of the National Housing Supply and Affordability Council’s second State of the Housing System report. Meeting the…
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