Mid Coast Tenants Advice and Advocacy Service (MCTAAS)

 

CONTACT

Phone

(02) 6583 9866

1800 777 722 (local landlines only)

Hours:

Mon:

9am-4pm

Tue:

9am-4pm

Wed:

9am-4pm

Thu:

9am-4pm

Fri:

9am-4pm

 

ABOUT

Mid Coast Tenants Advice and Advocacy Service (MCTAAS) is a free service providing information and advice to all tenants, including private and social housing tenants, and home owners in residential communities. Where appropriate, we also provide advocacy and representation to clients with proceedings before the NSW Civil & Administrative Tribunal. We also provide education in tenants' rights, for community workers, tenants, land lease community residents and community groups.

Our services are available to clients in the Local Government Areas of Hastings, Kempsey, Bellingen, Nambucca, Coffs Harbour and the Greater Taree part of Mid-Coast.

You can also email us: enquiries@midcoast.tenants.org.au or fill in our online advice request form

Groups and organisations can complete our community education form to request a community education session from us.

NEWS

Tenancy law has changed in NSW

After many years of campaigning, NSW renters won some significant improvements to tenancy law over 2024-2026. Find out more...
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Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
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Joint statement: Reinstate evidence requirements for evictions due to repairs or renovations

On Friday, 20th June, only five weeks after the new rental laws came into effect, ending no-grounds evictions, the NSW government significantly weakened the rules surrounding evictions for renovations/repairs. The NSW Government must commit to reinstating the evidence requirements for landlords seeking to evict a tenant due to significant repairs or renovations, and restore trust in the tenancy reform process— a joint st from the Tenants' Union and our sector partners.
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Strata renters: have your say on renewable energy

We know that renters' voices are often missing when it comes to discussions about renewable energy and strata living. But there is currently an opportunity to be heard, as the NSW…
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A day in the life of Esther Smith, Tenant Advocate

Esther Smith is a Tenant Advocate at the Greater Sydney Aboriginal Tenants' Service (GSATS). In this interview she talks about her day-to-day experiences as an advocate, as well as what…
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Submission: A Housing Strategy for NSW: NSW Department of Planning, Industry and Environment

The Tenants' Union of NSW welcomes the opportunity to provide comment and insight to help shape a long term Housing Plan for NSW that will deliver secure, affordable, and liveable housing…
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Report: 5 years of the Residential (Land Lease) Communities Act 2013

This report considers the operation of the Residential (Land Lease) Communities Act 2013 since commencement and sets out our key issues for reform. We also make further recommendations for other…
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Secure, affordable tenancies and support for tenants key to preventing homelessness

Today the Tenants' Union NSW's CEO Leo Patterson Ross and Policy and Advocacy Coordinator Jemima Mowbray attended a public hearing of the Inquiry into Homelessness in Australia to…
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COVID-19 factsheet in 7 community languages

The Tenants' Union has published a basic factsheet in 7 community languages summarising renters rights under COVID-19 regulations. The factsheet has information on paying rent, evictions,…
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Submission: Consultation on the next NSW Government strategy for seniors

In this submission, the Tenants' Union of NSW focuses on three key issues: ageing in place, the precarious situation of ‘older renters’ in the private rental market, and the adequate…
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Changes are coming

When we last published Outasite Lite at the beginning of April the COVID-19 pandemic was in its early stages and the NSW Government had just issued the first Public Health Order restricting the…
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Recently at NCAT

Getting back to site fee increases, the NSW Civil and Administrative Tribunal has recently heard and determined an interesting case where the operator issued two notices of increase, claiming…
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Economic stimulus proposal: Healthy & affordable homes

The Tenants' Union, together with over 50 other organisations, is calling for governments to invest in energy efficiency and solar PV for low income homes to stimulate tens of thousands of…
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Submission to the United Nations: COVID-19 and the right to housing in Australia

This submission to the UN on Covid-19 and the right to housing in Australia focuses on New South Wales.
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