Mid Coast Tenants Advice and Advocacy Service (MCTAAS)

 

CONTACT

Phone

(02) 6583 9866

1800 777 722 (local landlines only)

Hours:

Mon:

9am-4pm

Tue:

9am-4pm

Wed:

9am-4pm

Thu:

9am-4pm

Fri:

9am-4pm

 

ABOUT

Mid Coast Tenants Advice and Advocacy Service (MCTAAS) is a free service providing information and advice to all tenants, including private and social housing tenants, and home owners in residential communities. Where appropriate, we also provide advocacy and representation to clients with proceedings before the NSW Civil & Administrative Tribunal. We also provide education in tenants' rights, for community workers, tenants, land lease community residents and community groups.

Our services are available to clients in the Local Government Areas of Hastings, Kempsey, Bellingen, Nambucca, Coffs Harbour and the Greater Taree part of Mid-Coast.

You can also email us: enquiries@midcoast.tenants.org.au or fill in our online advice request form

Groups and organisations can complete our community education form to request a community education session from us.

NEWS

Tenancy law has changed in NSW

After many years of campaigning, NSW renters won some significant improvements to tenancy law over 2024-2026. Find out more...
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Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
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Joint statement: Reinstate evidence requirements for evictions due to repairs or renovations

On Friday, 20th June, only five weeks after the new rental laws came into effect, ending no-grounds evictions, the NSW government significantly weakened the rules surrounding evictions for renovations/repairs. The NSW Government must commit to reinstating the evidence requirements for landlords seeking to evict a tenant due to significant repairs or renovations, and restore trust in the tenancy reform process— a joint st from the Tenants' Union and our sector partners.
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Submission: Improving NSW Rental Laws

We encourage readers of this submission to understand renting as an essential service. People require not just basic shelter but a good home to live a safe, healthy and dignified life. Homes are…
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Tenant Advocate's perspective – Sonya Mooring, Murra Mia Western TAAS

We took the opportunity of a recent visit to Murra Mia Western Aboriginal Tenants Advice and Advocacy Service to interview Sonya Mooring, the Tenant Advocate and Team Leader. 
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Organisations unite in rental reform call to Senate inquiry

A coalition of more than 80 organisations across Australia has urged governments to act swiftly on rental reform in a joint submission to the Senate’s rental crisis inquiry. Fair limits on rent…
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Tenants' Union says Yes to the Voice

The Tenants' Union supports a Yes vote in the upcoming referendum on the Voice to Parliament. Ensuring all people have a home that nurtures their lives, including connection to community is…
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Tips: Renting after a disaster

Living through a disaster such as a flood or fire is difficult enough without having to worry about your tenancy. So the Tenants’ Union of NSW has prepared these short(ish) answers to common…
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Renters, have your say!

The NSW Government has now opened a consultation on Improving NSW renting laws. Now’s your chance to have your say on the changes needed to make renting fair!
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Tenants' Union hopes newly appointed Rental Commissioner will elevate the conversation about renting in NSW

The Tenants’ Union of NSW congratulates and welcomes the newly appointed NSW Rental Commissioner, Trina Jones. The Rental Commissioner will play an important role in elevating the conversation…
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Joint statement: NSW Government urged to ease pressure on renting households

A Joint Statement by Tenants’ Union of NSW, Shelter NSW, Housing Action for the Aged Group and the NSW Council of Social Services (NCOSS) 
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Outasite - land lease communities magazine

The Tenants' Union has just published issue 9 of Outasite – our print publication for land lease communities! It has been delivered to mailboxes in communities all over NSW.
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Lessons from USA Mobile Home Parks

In the USA, the equivalent of residential land lease communities (RLLCs) are called mobile home parks. In 2022 the number of residents living in mobile home parks in the USA was more than twenty…
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Sustainable Energy should be an option for all residents

At the Tenants’ Union we are increasingly receiving calls from home owners who are finding roadblocks in the way of switching their homes to renewable energy in the form of rooftop solar panels…
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Crown Land not an excuse to evade rights of home owners

In NSW more than half of the land in the state is Crown Land. It is owned by the NSW State Government. In NSW there are many residential land lease communities which are located on Crown Land.…
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