Inner Sydney Tenants Advice and Advocacy Service (ISTAAS)

CONTACT

Phone

(02) 9698 5975

Hours:

Mon:

10am-12.30pm, 2-4pm

Tue:

10am-12.30pm, 2-4pm

Wed:

10am-12.30pm, 2-4pm

Thu:

10am-12.30pm, 2-4pm

Fri:

10am-12.30pm

Note:

We encourage you to contact us via our online enquiry form at rlc.org.au

Contact online

ABOUT

Inner Sydney Tenants Advice and Advocacy Service (ISTAAS) provides free, confidential legal information, advice and advocacy to tenants living in public and private residential housing.

Our services are available to renters living in selected suburbs in inner Sydney. You can check by entering your suburb under 'Get advice' in the main menu.

ISTAAS is a program of Redfern Legal Centre.

We encourage you to contact us via our online enquiry form at rlc.org.au/contact-us

NEWS

Tenancy law has changed in NSW

Fri, 24/04/2026 - 11:18

Tenancy law has changed in NSW

After many years of campaigning, NSW renters won some significant improvements to tenancy law over 2024-2026. Find out more...

Read more

Rights & Roofs: TAAS Conference 2025

Mon, 10/11/2025 - 13:28

Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.

Sat, 19/07/2025 - 06:00

Joint statement: Reinstate evidence requirements for evictions due to repairs or renovations

On Friday, 20th June, only five weeks after the new rental laws came into effect, ending no-grounds evictions, the NSW government significantly weakened the rules surrounding evictions for renovations/repairs. The NSW Government must commit to reinstating the evidence requirements for landlords seeking to evict a tenant due to significant repairs or renovations, and restore trust in the tenancy reform process— a joint st from the Tenants' Union and our sector partners.

Hamilton South residents at a site for a proposed community hall

25/05/2026

Advancing Tenant Voice: Examining Tenant Participation

This report looks at 40 years of tenant participation initiatives in NSW public housing and explores them further through a case study of the Hamilton South estate in Newcastle.

19/05/2026

Webinar: NSW tenancy reform – What's changed? What do we still want?

NSW rental laws have changed significantly over the last couple of years – but what do they actually look like in practice?

graphic of people and home with energy efficiency symbols

05/05/2026

Energy efficiency rental standards – renters have your say!

The Minimum Energy Efficiency Rental Standards (MEERS) consultation is now open. Here's how you can contribute.

04/05/2026

Job opportunity: Paralegal (Aboriginal Support)

Join the team working for housing justice!
A part-time Paralegal is required to join the legal practice of the Centre working to address housing legal issues for and with Aboriginal…

01/05/2026

Submission: Intergenerational Housing Inequity

Tenants' Union submission to the Select Committee on Intergenerational Housing Inequity

01/05/2026

Land lease community home owner seeks action on nuisance fairy in the garden

Some residents’ homes in this land lease community have been inundated with fairy grass.

Read more

Removal of residents’ mailboxes

30/04/2026

Removal of residents’ mailboxes

One essential service was recently removed for some land lease community residents, namely their mailboxes.

30/04/2026

ARPRA Successfully Advocates for Liquor Licence Exemption for Over 55’s Communities

New liquor licence exemptions make it unnecessary for a liquor licence to be held for eligible communities. However eligible communities must meet specific criteria.

29/04/2026

El Lago tenants awarded compensation for untenable conditions

Tenants at El Lago launched Tribunal action over villas which were far from secure or reasonably fit for habitation, and offered little in the way of peace, comfort and quiet enjoyment.