The Northern Rivers Tenants Advice and Advocacy Service (NORTAAS) provides free advice and referral for all tenants and residential parks residents in the NSW Northern Rivers.
Our services are available to renters from Tweed Heads to Grafton and west to Drake.
NORTAAS is a program of Northern Rivers Community Legal Centre.
We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, will end no-grounds evictions and make it easier to have pets in your home. Find out more...
On 19 May 2025, new tenancy rules came into effect for evictions, renting with pets, and a fee-free way to pay the rent. We celebrated this milestone with an action in Town Hall square with speakers, cake and a giant letter saying "Goodbye No Grounds, Don't Come Back!"
It is an operator’s responsibility to ensure that emergency service vehicles can access a park. We spoke to a park resident about the emergency access issues he faced in his park.
The Residential (Land Lease) Communities Act 2013 introduces a new possibility for the setting of site fees in new site agreements. The standard form agreement provides for site fees to be set…
From 1 November 2015 people who rent a home in a residential community (residential park) will have rights and responsibilities under both the Residential Tenancies Act 2010 and the Residential…
Despite the challenging environment the Tenants' Union continues to deliver for tenants in NSW. This
Annual Report gives detail of our important achievements in areas of policy…
In our new feature ‘This is my park’ Janice Edstein of Sea Winds Village shares her experiences of park living. "My husband John had to retire in his 50s because of heart problems and as we…
You may remember we reported on emergency access issues at Wallacia Caravan Park in our May issue of Outasite Lite. Residents considered the emergency access arrangements in the park to be…
On 7 August the final regulation for the Residential (Land Lease) Communities Act 2013 was released by Minister Dominello, the Minister responsible for Fair Trading. Mr Dominello announced that…
The Sirius Building embodies a long struggle by a group of tenants to remain in their community. A central aspect of the proposed listing is the people living in it and their role in stopping…
"I wear many hats: mother, friend, student, teacher, researcher, tenant, wife, country music enthusiast… Each of these, compartmentalised, functions as a well-oiled machine. However, as…
The Residential Tenancies and Housing Legislation Amendment (Public Housing - Antisocial Behaviour) Bill 2015 has been passed, with amendments, in the Legislative Assembly. It must now be…
Investors own more than half of the residential strata lots in New South Wales’.1 It stands to reason that tenants occupy the majority of lots within the state’s strata schemes, and have a…
This comment is in addition to the Tenants' Union of NSW's preliminary comment on the Residential Tenancies and Housing Legislation (Public Housing – Antisocial Behaviour) Bill 2015.…
