Northern Sydney Area Tenants Service (NSATS)

 

CONTACT

Phone

(02) 9559 2899

Hours:

Mon:

9:30am-1pm, 2-5pm

Tue:

9:30am-1pm, 2-5pm

Wed:

2-5pm

Thu:

9:30am-1pm, 2-5pm

Fri:

9:30am-1pm, 2-5pm

Note:

You can also contact us via the webform at mlc.org.au

Contact online

 

ABOUT

Northern Sydney Area Tenants Service (NSATS) provides free telephone advice to renters on their rights and responsibilities. We can help you with issues such as: lockouts and evictions, terminations, residential tenancy agreements, repairs, rent increases, locks and security, right to privacy, bond disputes, and going to the NSW Civil and Administrative Tribunal. NSATS also provides legal education sessions and lobbies for law reform to help renters. We do not give advice to landlords.

Our service is available to renters in the Northern Sydney area.

NSATS is a service of Marrickville Legal Centre.

We encourage you to contact us via our webform at mlc.org.au.

NEWS

Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
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Tenancy law has changed in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Goodbye no-grounds! Don't come back!

On 19 May 2025, new tenancy rules came into effect for evictions, renting with pets, and a fee-free way to pay the rent. We celebrated this milestone with an action in Town Hall square with speakers, cake and a giant letter saying "Goodbye No Grounds, Don't Come Back!"
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Electricity: charges and changes

On 1 July 2013 new rules governing the sale of electricity and gas to residential and small business energy customers came into force in NSW. The rules are part of the National Energy Customer…
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Tales from the Illawarra

The Illawarra region on the South Coast of NSW is home to nine residential parks providing accommodation to over 2,000 long term residents. Many are located in an enviable position between the…
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Spreading the word

The Tenants’ Union is excited to announce that the Law and Justice Foundation of New South Wales has provided us with funding to support the provision of a new suite of resources and a community…
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We're back!

Welcome to the new look Outasite Lite. So much has happened in the world of residential parks since issue 14 was published in December 2013. Sadly, the Park and Village Service (PAVS) is no…
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Research: Survey Report – Affordable housing and the NSW rental market

Early in 2014 the Tenants’ Union conducted a short online survey on Housing Affordability to gauge tenants' experiences and expectations of renting. 580 tenants responded. The most striking…
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Submission: Draft Strata Schemes Management Bill 2014

The Tenants' Union appreciates the opportunity to make submissions on the draft Strata Schemes Management Bill 2014 (NSW) (the draft Bill).
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Submission: Draft Strata Schemes Development Bill 2014

The Tenants' Union recently made comment on the draft Strata Development Bill. We have concerns about the proposed strata renewal process and the impact the process would have on elderly…
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Submission: Senate Economic References Committee Inquiry into Affordable Housing

This submission has two purposes. First, it reviews the current state and recent history of the housing market, with particular attention to the huge inflation in house prices over the past two…
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Report: Snapshot analysis of registrable boarding houses and the roomshare market

The Tenants' Union sought an indication of the extent to which the Boarding Houses Act 2012 applies to the roomshare market, and the extent to which registrable boarding houses in the room-…
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Submission: Social, public, and affordable housing inquiry

The Tenants' Union submission to the Inquiry into Social, Public and Affordable Housing has two purposes. First, it reviews the current state and recent history of the housing market, with…
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Annual Report 2012-2013

The 2012-2013 year saw the board and staff undertake some demanding work to ensure the Tenants’ Union continues in its mission to represent all tenants in NSW, whether they are private renters,…
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Submission: Review of Aboriginal Land Rights Act 1983

Proposed changes to the legislation are aimed at reducing bureaucratic burdens on Local Aboriginal Land Council’s (LALC) and the NSW Aboriginal Land Council (NSWALC). The Tenants' Union is…
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