Central Coast Tenants Advice and Advocacy Service (CCTAAS)

 

CONTACT

Phone

(02) 4353 5515

Hours:

Mon:

11am - 3pm

Tue:

11am - 3pm

Wed:

11am - 3pm

Thu:

11am - 3pm

Fri:

Unavailable

 

ABOUT

Central Coast Tenants Advice and Advocacy Service (CCTAAS) is a free service for Central Coast tenants. We have operated for over 15 years, providing telephone and face-to-face advice, advocacy, and community legal education. We are funded through grants allocated to the Tenants Advice and Advocacy Program, overseen by NSW Fair Trading. Funds are raised from interest received on tenants rental bonds lodged with the Rental Bond Board.

Our services are available to renters in the Central Coast Local Government Area. We also assist tenants in the Lake Macquarie Local Government Area where the postcode is the same as Wyong. The region extends from Gwandalan in the north, down the coast to the Hawkesbury River and its islands in the south, and west to Bucketty and beyond Mangrove Creek. Please note that we do not assist landlords.

CCTAAS is a self incorporated not for profit entity managed by a volunteer Management Committee.

NEWS

Tenancy law has changed in NSW

After many years of campaigning, NSW renters won some significant improvements to tenancy law over 2024-2026. Find out more...
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Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
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Joint statement: Reinstate evidence requirements for evictions due to repairs or renovations

On Friday, 20th June, only five weeks after the new rental laws came into effect, ending no-grounds evictions, the NSW government significantly weakened the rules surrounding evictions for renovations/repairs. The NSW Government must commit to reinstating the evidence requirements for landlords seeking to evict a tenant due to significant repairs or renovations, and restore trust in the tenancy reform process— a joint st from the Tenants' Union and our sector partners.
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Advancing Tenant Voice: Examining Tenant Participation

This report looks at 40 years of tenant participation initiatives in NSW public housing and explores them further through a case study of the Hamilton South estate in Newcastle.
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Webinar: NSW tenancy reform – What's changed? What do we still want?

NSW rental laws have changed significantly over the last couple of years – but what do they actually look like in practice?
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Energy efficiency rental standards – renters have your say!

The Minimum Energy Efficiency Rental Standards (MEERS) consultation is now open. Here's how you can contribute.
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Job opportunity: Paralegal (Aboriginal Support)

Join the team working for housing justice!
A part-time Paralegal is required to join the legal practice of the Centre working to address housing legal issues for and with Aboriginal…
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Submission: Intergenerational Housing Inequity

Tenants' Union submission to the Select Committee on Intergenerational Housing Inequity
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Removal of residents’ mailboxes

One essential service was recently removed for some land lease community residents, namely their mailboxes.
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ARPRA Successfully Advocates for Liquor Licence Exemption for Over 55’s Communities

New liquor licence exemptions make it unnecessary for a liquor licence to be held for eligible communities. However eligible communities must meet specific criteria.
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El Lago tenants awarded compensation for untenable conditions

Tenants at El Lago launched Tribunal action over villas which were far from secure or reasonably fit for habitation, and offered little in the way of peace, comfort and quiet enjoyment.
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Land lease home owners press for urgency on legislative reforms for site repairs

For a number of home owners the need for major site repairs has been becoming unmanageable and detrimental to their homes.
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Tenancy law has changed in NSW

After many years of campaigning, NSW renters won some significant improvements to tenancy law over 2024-2026. Find out more...
Read more

Submission: Protection of Personal Information Bill

Tenants’ Union submission to the Inquiry into the Residential Tenancies Amendment (Protection of Personal Information) Bill 2025.
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