Illawarra and South Coast Tenants Advice & Advocacy Service (ISCTAAS)

 

CONTACT

Phone

(02) 4276 1939

Hours:

Mon:

9:30am-1:00pm, 2:00pm-4:30pm

Tue:

9:30am-1:00pm, 2:00pm-4:30pm

Wed:

9:30am-1:00pm, 2:00pm-4:30pm

Thu:

2:00pm-4:30pm

Fri:

9:30am-1:00pm, 2:00pm-4:30pm

Contact online

 

ABOUT

We are the tenants service at Illawarra Legal Centre.

We provide free information, advice and advocacy to renters. This includes help with applications and hearings in the NSW Civil and Administrative Tribunal. ISCTAAS helps Homes NSW tenants, community housing tenants, Aboriginal housing tenants, permanent residents of caravan parks and manufactured home estates, boarders and lodgers, and private tenants.

Our services are available to renters the Wollongong, Shellharbour, Kiama, Wingecarribee, Shoalhaven, Eurobodalla, and Bega Valley areas.

NEWS

Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
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Warrawong NAIDOC Family Fun Day 2025 – Celebrating Strength, Vision & Legacy  

This year’s Warrawong NAIDOC Family Fun Day was an incredible celebration of culture, community, and connection.
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Joint statement: Reinstate evidence requirements for evictions due to repairs or renovations

On Friday, 20th June, only five weeks after the new rental laws came into effect, ending no-grounds evictions, the NSW government significantly weakened the rules surrounding evictions for renovations/repairs. The NSW Government must commit to reinstating the evidence requirements for landlords seeking to evict a tenant due to significant repairs or renovations, and restore trust in the tenancy reform process— a joint st from the Tenants' Union and our sector partners.
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Submission: New Planning System for NSW & Draft Metropolitan Strategy for Sydney to 2031

In this brief submission the Tenants' Union focusses our remarks on the implications of the proposed New Planning System, and the Draft Metropolitan Strategy, for low income households in…
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Submission: Draft public housing tenants support bill and housing payment deduction scheme

The Housing Payment Deduction Scheme would allow, in two circumstances, public housing authorities (‘public housing lessors’) to request the deduction of monies from the social security payments…
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Submission: Draft Boarding House Act 2012 Regulation

The Tenants' Union of NSW generally supports the draft Regulation, subject to the recommendations and other points discussed below. In addition, we submit that a standard form occupancy…
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Submission: Children and window safety consultation

The Tenants' Union consulted with the Children’s Hospital at Westmead during the development of its report, and has promoted its recommendations as a priority for law reform. We welcome the…
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Submission: Draft standard form occupancy agreement for general boarding houses

The Tenants' Union of NSW supports the draft standard form occupancy agreement for general boarding houses. Subject to three qualifications discussed below, it is a practical, balanced…
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Submission: NSW Fair Trading Review of Regulatory Burden

In this submission, the Tenants' Union is most concerned about the proposals in relation to the 1948 Act. We are strongly of the view that this Act must not be repealed. Hundreds of persons…
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Submission: Strata and community title law reform

This submission is focused on strata government – including by-laws, tenant participation, pets, smoking, and clothes drying; urban renewal – specifically, the housing implications of…
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Annual Report 2011-2012

As a tenant in New South Wales, you are in good company: according to the 2011 Census more than 743,000 households live in rental housing. Read about the Tenants' Union's work for…
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Comment: Boarding Houses Bill 2012

The Tenants' Union of NSW strongly supports the Boarding Houses Bill 2012. The Bill is a much-needed and long-overdue measure of law reform for the NSW boarding house sector and the people…
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Submission on the draft Boarding Houses Bill 2012

The draft Bill is a welcome measure of long-overdue law reform for the boarding house sector in New South Wales. The scope of the reform it seeks to achieve is, however, limited, and there are…
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Submission: Companion Animals Taskforce

The Tenants' Union welcomes the opportunity to make this submission, which is focused particularly on the barriers to companion animal ownership in rental housing. We agree with the…
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Report: Residential Tenancies Act 2010

The Report analyses the way the Residential Tenancies Act 2010 has not affected a significant rebalancing of the landlord-tenant relationship while pointing out improvements in three areas of…
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