Central Coast Tenants Advice and Advocacy Service (CCTAAS)

 

CONTACT

Phone

(02) 4353 5515

Hours:

Mon:

11am - 3pm

Tue:

11am - 3pm

Wed:

11am - 3pm

Thu:

11am - 3pm

Fri:

Unavailable

Contact online

 

ABOUT

Central Coast Tenants Advice and Advocacy Service (CCTAAS) is a free service for Central Coast tenants. We have operated for over 15 years, providing telephone and face-to-face advice, advocacy, and community legal education. We are funded through grants allocated to the Tenants Advice and Advocacy Program, overseen by NSW Fair Trading. Funds are raised from interest received on tenants rental bonds lodged with the Rental Bond Board.

Our services are available to renters in the Central Coast Local Government Area. We also assist tenants in the Lake Macquarie Local Government Area where the postcode is the same as Wyong. The region extends from Gwandalan in the north, down the coast to the Hawkesbury River and its islands in the south, and west to Bucketty and beyond Mangrove Creek. Please note that we do not assist landlords.

CCTAAS is a self incorporated not for profit entity managed by a volunteer Management Committee.

NEWS

Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
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Joint statement: Reinstate evidence requirements for evictions due to repairs or renovations

On Friday, 20th June, only five weeks after the new rental laws came into effect, ending no-grounds evictions, the NSW government significantly weakened the rules surrounding evictions for renovations/repairs. The NSW Government must commit to reinstating the evidence requirements for landlords seeking to evict a tenant due to significant repairs or renovations, and restore trust in the tenancy reform process— a joint st from the Tenants' Union and our sector partners.
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Tenancy law has changed in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Renting during COVID-19? Take the survey

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City Futures Research Centre at UNSW wants to hear about what is has been like renting during the COVID-19 emergency? Have you tried to negotiate a reduced rent? Take the survey and go…
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Report: Supporting Renters Through the Pandemic

In this report we consider NSW renters’ experience in the Private Rental Market during the COVID19 health crisis, and assess the effectiveness of the NSW Eviction Moratorium protections using…
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Report on the situation for NSW renters during COVID-19 demonstrates struggle ongoing, potentially getting worse

Tenants' Union of NSW Report released today demonstrates the struggle many NSW renters continue to face as a result of COVID-19. The report 'Supporting Renters During the Pandemic…
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Outasite magazine issue 6 – out now!

Our annual printed publication for land lease communities has been published and delivered to mailboxes in communities all over NSW. You can also download a pdf here or read the articles online…
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Five year review

At the end of 2020, which has been a very strange year so far, the Residential (Land Lease) Communities Act 2013 (RLLC Act) is due for review. The RLLC Act commenced on 1 November 2015 and the…
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Submission: Explanation of Intended Effect – proposed Housing Diversity SEPP

This Tenants' Union submission provides comment on the Explanation of Intended Effect (EIE) for the proposed new Housing Diversity SEPP.
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Fair market value

This article is not about home sales, although that is what gives rise to the issue, it’s about site fees and site fee increases. Fair market value appears in sections 109 and 111 of the…
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Fixed method site fee increases

The concept of increasing rent or site fees by a fixed method is not new. Fixed method increases were possible and did happen under the (repealed) Residential Parks Act 1998. What the…
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How did we get here?

With the review of the Residential (Land lease) Communities Act 2013 due to commence at the end of the year we thought it would be interesting to take a look at the history of tenancy…
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Retirement upheaval

On 31 December 2019, His Honour Justice Rothman finally handed down his decision in the case of Commissioner for Fair Trading v Jonval Builders Pty Ltd, Hacienda Caravan Park Pty Ltd and John…
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Community rules

We could write three or four articles about community rules and still not address all of the confusion and questions that arise out of Part 8 of the Residential (Land Lease) Communities Act. We…
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Hummmmm

Just when we think it’s all over a brand new electricity conundrum pops up. This time the question is whether an operator can stop providing electricity to home owners through the embedded…
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