Inner Sydney Tenants Advice and Advocacy Service (ISTAAS)

CONTACT

Phone

(02) 9698 5975

Hours:

Mon:

10am-12.30pm, 2-4pm

Tue:

10am-12.30pm, 2-4pm

Wed:

10am-12.30pm, 2-4pm

Thu:

10am-12.30pm, 2-4pm

Fri:

10am-12.30pm

Note:

We encourage you to contact us via our online enquiry form at rlc.org.au

Contact online

ABOUT

Inner Sydney Tenants Advice and Advocacy Service (ISTAAS) provides free, confidential legal information, advice and advocacy to tenants living in public and private residential housing.

Our services are available to renters living in selected suburbs in inner Sydney. You can check by entering your suburb under 'Get advice' in the main menu.

ISTAAS is a program of Redfern Legal Centre.

We encourage you to contact us via our online enquiry form at rlc.org.au/contact-us

NEWS

Rights & Roofs: TAAS Conference 2025

Mon, 10/11/2025 - 13:28

Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.

Sat, 19/07/2025 - 06:00

Joint statement: Reinstate evidence requirements for evictions due to repairs or renovations

On Friday, 20th June, only five weeks after the new rental laws came into effect, ending no-grounds evictions, the NSW government significantly weakened the rules surrounding evictions for renovations/repairs. The NSW Government must commit to reinstating the evidence requirements for landlords seeking to evict a tenant due to significant repairs or renovations, and restore trust in the tenancy reform process— a joint st from the Tenants' Union and our sector partners.

Read more

Tenancy law has changed in NSW

Fri, 13/06/2025 - 11:18

Tenancy law has changed in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, will end no-grounds evictions and make it easier to have pets in your home. Find out more...

Read more

Fair go for renters in tax reform

15/03/2026

Fair go for renters in tax reform

Property investors are getting billions in tax breaks through negative gearing and the capital gains tax discount but renters aren't getting much in return.

Read more

Koori Renters Kit

12/03/2026

Koori Renters Kit

Clear, practical, and culturally-informed info about renting laws in NSW, so mob know their rights, responsibilities, and options.

Screenshot of PDF detailing research study invitation

26/02/2026

Research Study Invitation: 'Lodging Houses: a framework for coherent policy and practice'

18/02/2026

Job opportunity: Administration Officer Locum

Join the team working for housing justice! The Tenants' Union of NSW is seeking an Administration Officer. This is a fixed term position during paternity leave.

Read more

Bond Loss Tracker

31/01/2026

Bond Loss Tracker

Use this tool to explore how the risk and severity of bond loss has changed across Sydney and regional NSW.

Read more

Pre-Budget Submission 2026-27

30/01/2026

Pre-Budget Submission 2026-27

The Tenants' Union Pre-Budget Submission for the 2026-2027 budget addresses proposals across the portfolios of Treasury, Fair Trading and Better Regulation, the Attorney-General, and…

Read more

Submission: Capital Gains Tax Discount

30/01/2026

Submission: Capital Gains Tax Discount

The Tenants' Union of NSW welcomed the opportunity to provide a submission to the Federal Government Select Committee on the operation of capital gains tax. We have a long standing interest…

17/12/2025

Anderson’s Win Settles More than One Dispute on Unfair Contract Terms

While new land lease community laws have been in place for over a year prohibiting the use of multiple elements in a fixed method of site fee increase, last year one case challenged the practice…

15/12/2025

The Government’s Energy Legislation Amendment Bill 2025

The Energy Legislation Amendment Bill has many objectives including better preparing the energy market for sustainable energy projects and strengthening existing aspects of the energy market.