Northern Sydney Area Tenants Service (NSATS)

 

CONTACT

Phone

(02) 9559 2899

Hours:

Mon:

9:30am-1pm, 2-5pm

Tue:

9:30am-1pm, 2-5pm

Wed:

2-5pm

Thu:

9:30am-1pm, 2-5pm

Fri:

9:30am-1pm, 2-5pm

Note:

You can also contact us via the webform at mlc.org.au

Contact online

 

ABOUT

Northern Sydney Area Tenants Service (NSATS) provides free telephone advice to renters on their rights and responsibilities. We can help you with issues such as: lockouts and evictions, terminations, residential tenancy agreements, repairs, rent increases, locks and security, right to privacy, bond disputes, and going to the NSW Civil and Administrative Tribunal. NSATS also provides legal education sessions and lobbies for law reform to help renters. We do not give advice to landlords.

Our service is available to renters in the Northern Sydney area.

NSATS is a service of Marrickville Legal Centre.

We encourage you to contact us via our webform at mlc.org.au.

NEWS

Tenancy law has changed in NSW

After many years of campaigning, NSW renters won some significant improvements to tenancy law over 2024-2026. Find out more...
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Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
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Goodbye no-grounds! Don't come back!

On 19 May 2025, new tenancy rules came into effect for evictions, renting with pets, and a fee-free way to pay the rent. We celebrated this milestone with an action in Town Hall square with speakers, cake and a giant letter saying "Goodbye No Grounds, Don't Come Back!"
Read more

Tenancy law has changed in NSW

After many years of campaigning, NSW renters won some significant improvements to tenancy law over 2024-2026. Find out more...
Read more

Submission: IPART consultation on billing requirements and pricing for embedded networks

The Tenants' Unions submission responding to IPART's consultation on billing requirements and maximum prices for residential embedded networks.
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Submission: Commonwealth Land Affordable Housing Bill

The Tenants' Union submission the the Federal Government inquiry into the Commonwealth Land (Affordable Housing) Bill.
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Submission: Federal Government Social Housing Inquiry

The Tenants' Union submission to the Federal Government Inquiry into Social Housing in Australia
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Submission: Human Rights Act for NSW

Tenants' Union submission to the NSW Government Inquiry into a Human Rights Act for NSW
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Getting smart about rental bonds

The bond is usually the largest lump sum a renter pays, and covering it when moving, or losing it unfairly, or not knowing how to claim it, can be a real financial setback – especially if you…
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NCAT Snapshot

A data dashboard based on data provided to us by the NSW Civil & Administrative Tribunal (NCAT). You can explore the types of applications being made by landlords and tenants across…
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Land lease operators must abide by the new eviction laws for tenants

A tenant recently shared this experience of renting a caravan in a land lease community in the Clarence Valley, NSW.
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Building Approvals Bill will mean changes for residential land lease communities

The Building (Approvals and Practitioners) Bill 2026 (BAP Bill) was introduced to the Legislative Assembly in early May 2026 by the Minister for Better Regulation and Fair Trading Anoulack…
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NCAT’s procedural direction about Generative AI

In April 2025 NCAT developed its own Procedural Direction regarding the use of Generative AI.
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Having a say: IPART consultations to improve energy market practices and experiences

The NSW Government’s review into embedded networks generated a raft of amendments to energy legislation and there are continued reforms aimed at modernising embedded network service standards.
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Home Owner Appeals at NCAT on their Right to Site Dimensions and for a Community Map

From time to time an NCAT decision is published where one or more of the orders have legal merit to succeed but for a range of possible reasons the justice that was sought doesn’t prevail.
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