Central Coast Tenants Advice and Advocacy Service (CCTAAS)

 

CONTACT

Phone

(02) 4353 5515

Hours:

Mon:

11am - 3pm

Tue:

11am - 3pm

Wed:

11am - 3pm

Thu:

11am - 3pm

Fri:

Unavailable

Contact online

 

ABOUT

Central Coast Tenants Advice and Advocacy Service (CCTAAS) is a free service for Central Coast tenants. We have operated for over 15 years, providing telephone and face-to-face advice, advocacy, and community legal education. We are funded through grants allocated to the Tenants Advice and Advocacy Program, overseen by NSW Fair Trading. Funds are raised from interest received on tenants rental bonds lodged with the Rental Bond Board.

Our services are available to renters in the Central Coast Local Government Area. We also assist tenants in the Lake Macquarie Local Government Area where the postcode is the same as Wyong. The region extends from Gwandalan in the north, down the coast to the Hawkesbury River and its islands in the south, and west to Bucketty and beyond Mangrove Creek. Please note that we do not assist landlords.

CCTAAS is a self incorporated not for profit entity managed by a volunteer Management Committee.

NEWS

Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
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Joint statement: Reinstate evidence requirements for evictions due to repairs or renovations

On Friday, 20th June, only five weeks after the new rental laws came into effect, ending no-grounds evictions, the NSW government significantly weakened the rules surrounding evictions for renovations/repairs. The NSW Government must commit to reinstating the evidence requirements for landlords seeking to evict a tenant due to significant repairs or renovations, and restore trust in the tenancy reform process— a joint st from the Tenants' Union and our sector partners.
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Tenancy law has changed in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Smart Rental Bonds - are Portable Bonds finally here?

Tenants' Union of NSW Media Release in response to NSW Government media release on Smart Rental Bonds Scheme
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Fair go for renters in tax reform

Property investors are getting billions in tax breaks through negative gearing and the capital gains tax discount but renters aren't getting much in return.
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Koori Renters Kit

Clear, practical, and culturally-informed info about renting laws in NSW, so mob know their rights, responsibilities, and options.
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Bond Kit: Guide to protecting your bond

The rental bond is your money. This kit will help you protect it, avoid unfair losses and get your money back when you move out.
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Community languages

Resources for renters who speak or read languages other than English.
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Research Study Invitation: 'Lodging Houses: a framework for coherent policy and practice'

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Job opportunity: Administration Officer Locum

Join the team working for housing justice! The Tenants' Union of NSW is seeking an Administration Officer. This is a fixed term position during paternity leave.
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Bond Loss Tracker

Use this tool to explore how the risk and severity of bond loss has changed across Sydney and regional NSW.
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Pre-Budget Submission 2026-27

The Tenants' Union Pre-Budget Submission for the 2026-2027 budget addresses proposals across the portfolios of Treasury, Fair Trading and Better Regulation, the Attorney-General, and…
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Submission: Capital Gains Tax Discount

The Tenants' Union of NSW welcomed the opportunity to provide a submission to the Federal Government Select Committee on the operation of capital gains tax. We have a long standing interest…
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Anderson’s Win Settles More than One Dispute on Unfair Contract Terms

While new land lease community laws have been in place for over a year prohibiting the use of multiple elements in a fixed method of site fee increase, last year one case challenged the practice…
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The Government’s Energy Legislation Amendment Bill 2025

The Energy Legislation Amendment Bill has many objectives including better preparing the energy market for sustainable energy projects and strengthening existing aspects of the energy market.
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