Blue Mountains Tenants Advice and Advocacy Service (BMTAAS)

 

CONTACT

Phone

(02) 4704 0201

Hours:

Mon:

9am - 5pm

Tue:

9am - 5pm

Wed:

9am - 5pm

Thu:

9am - 5pm

Fri:

9am - 5pm

Contact online

 

ABOUT

Blue Mountains Tenants' Advice and Advocacy Service (BMTAAS) is a free, confidential service that provides advice and information about your rights as a tenant; advocates on your behalf in negotiations with your landlord or real estate agent; represents you in the Tribunal; provides community education to tenants, community organisations and service providers on tenancy issues.

Our services are available to renters from Lapstone to Mt Tomah. We help renters living in private rentals, social housing, Aboriginal housing, residential land lease communities, and strata title units. Please note: we require the full name of your landlord before we can provide tenancy advice.

Call us from 9am-5pm Monday to Friday and speak with our Administration Coordinator who will get your details, details of the tenancy issue and details of the other people involved. The next available Tenant Advocate will then phone you to provide advice. If we can't take your call, please leave a message.

BMTAAS is a program of Central Tablelands and Blue Mountains Community Legal Centre (formerly Elizabeth Evatt Community Legal Centre).

NEWS

Tenancy law has changed in NSW

After many years of campaigning, NSW renters won some significant improvements to tenancy law over 2024-2026. Find out more...
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Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
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Joint statement: Reinstate evidence requirements for evictions due to repairs or renovations

On Friday, 20th June, only five weeks after the new rental laws came into effect, ending no-grounds evictions, the NSW government significantly weakened the rules surrounding evictions for renovations/repairs. The NSW Government must commit to reinstating the evidence requirements for landlords seeking to evict a tenant due to significant repairs or renovations, and restore trust in the tenancy reform process— a joint st from the Tenants' Union and our sector partners.
Read more

Tenancy law has changed in NSW

After many years of campaigning, NSW renters won some significant improvements to tenancy law over 2024-2026. Find out more...
Read more

Submission: IPART consultation on billing requirements and pricing for embedded networks

The Tenants' Unions submission responding to IPART's consultation on billing requirements and maximum prices for residential embedded networks.
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Submission: Commonwealth Land Affordable Housing Bill

The Tenants' Union submission the the Federal Government inquiry into the Commonwealth Land (Affordable Housing) Bill.
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Submission: Federal Government Social Housing Inquiry

The Tenants' Union submission to the Federal Government Inquiry into Social Housing in Australia
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Submission: Human Rights Act for NSW

Tenants' Union submission to the NSW Government Inquiry into a Human Rights Act for NSW
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Getting smart about rental bonds

The bond is usually the largest lump sum a renter pays, and covering it when moving, or losing it unfairly, or not knowing how to claim it, can be a real financial setback – especially if you…
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NCAT Snapshot

A data dashboard based on data provided to us by the NSW Civil & Administrative Tribunal (NCAT). You can explore the types of applications being made by landlords and tenants across…
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Land lease operators must abide by the new eviction laws for tenants

A tenant recently shared this experience of renting a caravan in a land lease community in the Clarence Valley, NSW.
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Building Approvals Bill will mean changes for residential land lease communities

The Building (Approvals and Practitioners) Bill 2026 (BAP Bill) was introduced to the Legislative Assembly in early May 2026 by the Minister for Better Regulation and Fair Trading Anoulack…
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NCAT’s procedural direction about Generative AI

In April 2025 NCAT developed its own Procedural Direction regarding the use of Generative AI.
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Having a say: IPART consultations to improve energy market practices and experiences

The NSW Government’s review into embedded networks generated a raft of amendments to energy legislation and there are continued reforms aimed at modernising embedded network service standards.
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Home Owner Appeals at NCAT on their Right to Site Dimensions and for a Community Map

From time to time an NCAT decision is published where one or more of the orders have legal merit to succeed but for a range of possible reasons the justice that was sought doesn’t prevail.
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