Transfers of housing stock – news and analysis

Change Management: Social Housing Management Transfers Program Best Practice Report

Change management report graphic
Between October 2018 and September 2019 the management of more than 14,000 public housing tenancies across nine geographical regions of NSW was transferred from the management of the Department of Family and Community Services (FACS, now the Department of Communities and Justice or DCJ) to ten Community Housing Providers under contracts which last for twenty years. Since affected tenants had no voice or choice in the design or implementation of this program the Tenants’ Union has undertaken the vital task of observing and reviewing its implementation through the lens of tenants’ experience. This report focusses on the experiences of tenants during the transfer period and in the months following transfer.
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Public Housing Transfers

Public housing transfers
In October 2018, FACS Housing commenced their program of ‘whole of location’ transfers to Community Housing Providers with a group of just under one thousand tenancies in the Shoalhaven District transferred to Southern Cross Housing. These are the first of about 14,000 tenancies marked for whole-of-location management transfer over the coming year.
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From Millers Point to Glebe

Paddi O'Leary in front of a jacaranda tree.
Paddi, former Millers Point tenant
Paddi O’Leary was a tenant in social housing at Millers Point and participated in tenant action to reverse the policy of relocation and also supported tenants through the process of relocation. She talked with Paul van Reyk from the Tenants' Union about her relocation from there to Glebe. "That was the big thing in all of this, the loss of community. You can’t create it from outside,” said Paddi.
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Community Housing Transfers - What's It All About? - 2 New Forums

Community Housing Transfers - What's It All About? - 2 New Forums
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Water Metering Win

Jen Ringold and Lorraine Devere of MRAG
Jen and Lorraine saving water.
Pay only for what you use. MRAG and TU win for social housing residents.
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More than bricks and mortar

Robin and Kathy
Robyn Stafford and Kathy Calvert at the launch of Remembering Minto
Robyn Stafford lives in Minto, a suburb in south western Sydney. She has experience as a tenant who has been through a redevelopment process in public housing. She has been active in working alongside other community members to improve tenant outcomes from the redevelopment process. She shares her wisdom in this interview.
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