The Energy & Water Ombudsman NSW (EWON) assists consumers who are having problems with their energy or water provider. EWON is an independent body – we don’t advocate on behalf of consumers or represent the interests of the energy and water providers.

The public housing tenants at Todd and Bent Street have been working hard to create a vibrant community and a luscious community garden. Thanks to their love and care, a permaculture garden now thrives in an area which used to be neglected. We spoke to some of the residents and asked them about the garden and their experiences as tenants.

Carol Carter is an Aboriginal woman living in public housing in Bankstown in Sydney. In September 2014, Carol received a letter from the Department of Housing in relation to relocating her to another house because of redevelopment happening at the place she currently lives. Carol has lived at her current home for over 14 years. Carol has been receiving help from Greater Sydney Aboriginal Tenants Service (GSATS).

"I am originally from Walgett, Northern NSW. In Walgett everyone knows me as ‘Daughter’. I would like to move back to Walgett, but my children and grandchildren are in Sydney, so I will probably stay here. I have lived in Sydney since I was about 19 years old. I have been living in my current home in Doonside for about 4 years. I rent through the Aboriginal Housing Office (AHO)."