David and Goliath: One tenant’s 14-year battle for repairs

David Bott
Public housing tenant David Bott
David Bott’s long-running battle in the Tribunal shone a light on a serious issue which public housing tenants know all too well: the systematic failure of FACS to do necessary repairs. After 14 years, FACS made the necessary repairs, but only after getting dangerously close to being found in contempt of the Tribunal. Thanks to David’s tenacity, his case has also paved the way for significant changes to the way FACS will deal with repairs issues.
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Terence faced damp and mould in public housing for years

Terence, a public housing tenant, in front of his house
Terence, Sydney public housing tenant
Terence is a tenant of Housing NSW. His property was riddled with damp and mould for years. This exacerbated his health problems and forced him to sleep in a recliner chair in lounge room rather than his bed.
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Take photos when moving in and out

Redfern Legal Centre Tenants' Advocate Tom McDonald
Tenant Advocate Tom McDonald
In this short video, Redfern Legal Centre Tenants' Advocate Tom McDonald says to take photos of what your rental property looks like when you move in, and when you move out.
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