RESOURCE

Video: Tenant-focussed renewal

Jen Rignold is a public housing tenant in Airds Bradbury, and a member of the advisory committee on Principles for Tenant Focussed Renewal. This project is about developing tenant-focussed principles for renewal in social housing. The aim is to create an agreement between all those involved in renewal.

In this video, Jen describes why an agreement is important and shares her learning on processes that are tenant-focussed. Jen speaks about the need to build respectful relationships, to listen and be heard, and to form vibrant communities. This video was recorded at the 2017 conference of the Australian Housing and Urban Research Institute.

“If you’re working with people, talk to them! Throw out your conventional meetings, and just sit down with a cuppa and bikkies.”