High quality legal advice and assistance provided to TAAS 2015-2016

High quality legal advice and assistance is provided and sustained through direct advice, appropriate legal management and compliance, and staff development of the legal team.

Direct Advice

We provided 711 advices this year to tenancy services. The most common areas for advice to Tenants’ Advice and Advocacy Services (TAASs) continue to be:

  • Notices of termination
  • Deceased estates
  • Rent subsidy calculations, particularly for Aboriginal TAASs
  • Interference with sale of dwellings and assignment in Residential Parks
  • NSW Civil and Administrative Tribunal (NCAT) matters

We also provided ongoing assistance and backup to the Aboriginal Tenants Advice Services which included advice and ongoing assistance in relation to strike notices received by FaCS Housing tenants under December 2015 amendments to the Residential Tenancies Act 2010.
We also continue to provide legal backup to Legal Aid NSW, Community Legal Centre solicitors, and other advocates.

Legal practice management and compliance

We successfully completed the Professional Indemnity Insurance cross check in December 2015 and continue to be compliant with the National Association of Community Legal Centres (NACLC) accreditation standards for the provision of legal services by community legal centres. The legal practice continues to be covered under the NACLC national insurance scheme. Regular legal practice meetings, which include case review, and individual supervision provide quality assurance & continued improvement within the legal practice.

Up-to-date training for solicitors

Our solicitors continue to undertake professional development. Areas covered this year included:

  • Social security
  • Public housing
  • Alternate Dispute Resolution
  • Administrative law
  • Discrimination and employment
  • Pro bono relations
  • Ethics, Evidence, Statutory interpretation
  • Strata law
  • Assisting Aboriginal clients

We regularly liaise with the housing team at Legal Aid to facilitate information sharing & strategic litigation.


> TU Annual Report 2015-2016 contents